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OC not sending emails to Public emails such as Gmail yahoo etc

Posted: Sat Aug 10, 2024 7:29 pm
by DSamaiya
Hi,

My OC store running Version 3.0.3.2 recently encountered this peculiar issue where, the customers having a private domain email such as email@opencart.com are receiving the order emails and updates but the customer having emails IDs with Gmail , Yahoo or Rediff etc are not receiving any emails.

What could be causing this issue?

Any leads will be very helpful.

I have already checked the OC error log there is no evidence of any errors related to emails.

Re: OC not sending emails to Public emails such as Gmail yahoo etc

Posted: Sat Aug 10, 2024 9:23 pm
by JNeuhoff
Maybe this forum thread will be of some help.

Re: OC not sending emails to Public emails such as Gmail yahoo etc

Posted: Mon Aug 12, 2024 7:07 pm
by paulfeakins
DSamaiya wrote:
Sat Aug 10, 2024 7:29 pm
My OC store running Version 3.0.3.2 recently encountered this peculiar issue where, the customers having a private domain email such as email@opencart.com are receiving the order emails and updates but the customer having emails IDs with Gmail , Yahoo or Rediff etc are not receiving any emails.
Check this: https://www.antropy.co.uk/blog/emails-g ... kim-dmarc/