OC not sending emails to Public emails such as Gmail yahoo etc

Hi,

My OC store running Version 3.0.3.2 recently encountered this peculiar issue where, the customers having a private domain email such as email@opencart.com are receiving the order emails and updates but the customer having emails IDs with Gmail , Yahoo or Rediff etc are not receiving any emails.

What could be causing this issue?

Any leads will be very helpful.

I have already checked the OC error log there is no evidence of any errors related to emails.

Maybe this forum thread will be of some help.

DSamaiya wrote: ↑

Sat Aug 10, 2024 7:29 pm

My OC store running Version 3.0.3.2 recently encountered this peculiar issue where, the customers having a private domain email such as email@opencart.com are receiving the order emails and updates but the customer having emails IDs with Gmail , Yahoo or Rediff etc are not receiving any emails.

Check this: https://www.antropy.co.uk/blog/emails-g ... kim-dmarc/