Post by nonnedelectari » Wed Nov 13, 2024 8:53 pm

mazman wrote:
Wed Nov 13, 2024 8:37 pm
JNeuhoff wrote:
Wed Nov 13, 2024 6:03 am
There have been a number of changes for the system/library/mail/smtp.php between OC 3.0.3.8 and OC 3.0.4.0. Try the updated one from OC 3.0.4.0.
Thanks for the post. Uploaded that version but no difference.
Because there is virtually no difference there.

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Post by nonnedelectari » Wed Nov 13, 2024 8:57 pm

mazman wrote:
Wed Nov 13, 2024 8:33 pm
I am now at least getting some error messages after trying all these options.
2024-11-13 6:45:05 - PHP Warning: Undefined array key "display_type" in /home/p*****3/mazcrafters.com/catalog/controller/extension/popupform.php on line 61
2024-11-13 6:45:05 - PHP Warning: Undefined array key "display_type" in /home/p*****3/mazcrafters.com/catalog/controller/extension/popupform.php on line 68
2024-11-13 6:45:05 - PHP Warning: Undefined array key "resetbutton" in /home/p*****3/mazcrafters.com/catalog/controller/extension/popupform.php on line 75
2024-11-13 6:45:05 - PHP Warning: Undefined array key "custome_style" in /home/p*****3/mazcrafters.com/catalog/controller/extension/popupform.php on line 77
2024-11-13 6:45:05 - PHP Warning: Undefined array key "form_id" in /home/p*****3/mazcrafters.com/catalog/controller/extension/popupform.php on line 78
2024-11-13 6:45:05 - PHP Warning: Undefined array key "title" in /home/p*****3/mazcrafters.com/catalog/controller/extension/popupform.php on line 79
2024-11-13 6:45:05 - PHP Warning: Undefined array key "title" in /home/p*****3/mazcrafters.com/catalog/controller/extension/popupform.php on line 80
2024-11-13 6:45:05 - PHP Warning: Undefined array key "form_id" in /home/p*****3/mazcrafters.com/catalog/controller/extension/popupform.php on line 110
2024-11-13 6:45:05 - PHP Warning: Undefined array key "form_id" in /home/p*****3/mazcrafters.com/catalog/controller/extension/popupform.php on line 150
2024-11-13 6:45:05 - PHP Warning: Undefined array key "captcha" in /home/p*****3/mazcrafters.com/catalog/controller/extension/popupform.php on line 184
2024-11-13 6:45:05 - PHP Warning: Undefined array key "captcha" in /home/p*****3/mazcrafters.com/catalog/controller/extension/popupform.php on line 186
This is the same version of this file that has been there for two years.
When I hit send, it acts like the info went through...goes to the success page (as it always has with the few exceptions of that fatal error).
You have a customized checkout?

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Post by JNeuhoff » Wed Nov 13, 2024 10:45 pm

The popupform is not part of OpenCart, for this you'd have to contact its extension author.

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Post by khnaz35 » Thu Nov 14, 2024 12:52 am

mazman wrote:
Wed Nov 13, 2024 3:51 am
Store url is mazcrafters.com
Webmail server is smtp.dreamhost.com
Here you go with your results

Code: Select all

> dig +short txt mazcrafters.com

[highlight]"v=spf1 mx include:netblocks.dreamhost.com include:relay.mailchannels.net -all"[/highlight]
> dig +short txt default._domainkey.mazcrafters.com

> dig +short txt _dmarc.mazcrafters.com

> dig +short mx mazcrafters.com

0 mx1.mailchannels.net.
0 mx2.mailchannels.net.
Based on the server response, I noticed that DKIM and DMARC records are missing for your domain. You should contact your hosting provider and request them to add these records. Once the host confirms the records have been updated, send an email to any of your Gmail accounts and check the original email headers to verify if all authentication values (SPF, DKIM, and DMARC) are passing successfully.

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Post by by mona » Thu Nov 14, 2024 12:56 am

by mona wrote:
Wed Nov 13, 2024 12:14 am
mazman wrote:
Tue Nov 12, 2024 7:39 pm
I have no idea how to publish an SPF record in my DNS along with any of those other items.
If you have a half decent host they will be able to
1. Do it for you
2. Help you do it
3. Have step by step documentation specific for your host.

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Post by khnaz35 » Thu Nov 14, 2024 12:59 am

by mona wrote:
Thu Nov 14, 2024 12:56 am
If you have a half decent host they will be able to
1. Do it for you
2. Help you do it
3. Have step by step documentation specific for your host.
Well said because the problem is clearly from the host

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Post by mazman » Thu Nov 14, 2024 1:07 am

khnaz35 wrote:
Thu Nov 14, 2024 12:52 am
mazman wrote:
Wed Nov 13, 2024 3:51 am
Store url is mazcrafters.com
Webmail server is smtp.dreamhost.com
Here you go with your results

Code: Select all

> dig +short txt mazcrafters.com

[highlight]"v=spf1 mx include:netblocks.dreamhost.com include:relay.mailchannels.net -all"[/highlight]
> dig +short txt default._domainkey.mazcrafters.com

> dig +short txt _dmarc.mazcrafters.com

> dig +short mx mazcrafters.com

0 mx1.mailchannels.net.
0 mx2.mailchannels.net.
Based on the server response, I noticed that DKIM and DMARC records are missing for your domain. You should contact your hosting provider and request them to add these records. Once the host confirms the records have been updated, send an email to any of your Gmail accounts and check the original email headers to verify if all authentication values (SPF, DKIM, and DMARC) are passing successfully.
This from my host regarding the above:
I can confirm that your account tied to mazcrafters.com is using the
adequate SPF record, as follows:

"v=spf1 mx include:netblocks.dreamhost.com include:relay.mailchannels.net
-all"

And its also using the DKIM as follows:

v=DKIM1; k=rsa; h=sha256;
p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAwjUFboGY9h0d6Xgg0Ya5dKzc8+jKV1yVQBl6YFJdckztkw6Ru29pVre+UsJz7Zk1X8eX+xomPBBy/QbGMoIeOBXj/iM/IbxPagv0I96cVgKk9n3ZlZNo1a5vQhHroJdCAkUth1foM1ol3UyGl782uYXgKoK5oAUsSBJ8ZTT/gXBdVwfgV+n+H9v+z+4r5O/xAOPCp6tWtGLa69mrrrKa1NRhCx//r4C/KgDhvtyMb1lFxv0+RPt/Ld5If6L27Q+eClHI3fBcXAWZy6c41S+89RZr2plwcGFCouX8asZVd5h0K60kfzszT2qLljjhTYH0j2P16qAob/SVFAPBpKfi2wIDAQAB

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Post by khnaz35 » Thu Nov 14, 2024 1:18 am

mazman wrote:
Thu Nov 14, 2024 1:07 am
This from my host regarding the above:
I can confirm that your account tied to mazcrafters.com is using the
adequate SPF record, as follows:

"v=spf1 mx include:netblocks.dreamhost.com include:relay.mailchannels.net
-all"

And its also using the DKIM as follows:

v=DKIM1; k=rsa; h=sha256;
p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAwjUFboGY9h0d6Xgg0Ya5dKzc8+jKV1yVQBl6YFJdckztkw6Ru29pVre+UsJz7Zk1X8eX+xomPBBy/QbGMoIeOBXj/iM/IbxPagv0I96cVgKk9n3ZlZNo1a5vQhHroJdCAkUth1foM1ol3UyGl782uYXgKoK5oAUsSBJ8ZTT/gXBdVwfgV+n+H9v+z+4r5O/xAOPCp6tWtGLa69mrrrKa1NRhCx//r4C/KgDhvtyMb1lFxv0+RPt/Ld5If6L27Q+eClHI3fBcXAWZy6c41S+89RZr2plwcGFCouX8asZVd5h0K60kfzszT2qLljjhTYH0j2P16qAob/SVFAPBpKfi2wIDAQAB
Your SPF records seems fine same as reveal from the server response but your DKIM key is not revealing itself unless the default selector is different .
Have you sent the email to your self on google accounts and look into the headers ???

Got an urgent question that’s keeping you up at night? There might just be a magical inbox ready to help: khnaz35@gmail.com
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Post by mazman » Thu Nov 14, 2024 3:48 am

khnaz35 wrote:
Thu Nov 14, 2024 1:18 am
mazman wrote:
Thu Nov 14, 2024 1:07 am
This from my host regarding the above:
I can confirm that your account tied to mazcrafters.com is using the
adequate SPF record, as follows:

"v=spf1 mx include:netblocks.dreamhost.com include:relay.mailchannels.net
-all"

And its also using the DKIM as follows:

v=DKIM1; k=rsa; h=sha256;
p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAwjUFboGY9h0d6Xgg0Ya5dKzc8+jKV1yVQBl6YFJdckztkw6Ru29pVre+UsJz7Zk1X8eX+xomPBBy/QbGMoIeOBXj/iM/IbxPagv0I96cVgKk9n3ZlZNo1a5vQhHroJdCAkUth1foM1ol3UyGl782uYXgKoK5oAUsSBJ8ZTT/gXBdVwfgV+n+H9v+z+4r5O/xAOPCp6tWtGLa69mrrrKa1NRhCx//r4C/KgDhvtyMb1lFxv0+RPt/Ld5If6L27Q+eClHI3fBcXAWZy6c41S+89RZr2plwcGFCouX8asZVd5h0K60kfzszT2qLljjhTYH0j2P16qAob/SVFAPBpKfi2wIDAQAB
Your SPF records seems fine same as reveal from the server response but your DKIM key is not revealing itself unless the default selector is different .
Have you sent the email to your self on google accounts and look into the headers ???
Here you go...
Delivered-To: paul.mazaika@gmail.com
Received: by 2002:a05:7412:9009:b0:138:30f3:f64f with SMTP id ce9csp716993rdb;
Wed, 13 Nov 2024 11:44:51 -0800 (PST)
X-Google-Smtp-Source: AGHT+IGWhog8OCt9CeUr46/9W7n/ttY8beWOKBPHWzoKofpno4jj04T5vtnVRpLlQFj8cVJdT4Mf
X-Received: by 2002:a17:902:c40b:b0:20d:2848:2bee with SMTP id d9443c01a7336-21183507aa0mr299772815ad.16.1731527091159;
Wed, 13 Nov 2024 11:44:51 -0800 (PST)
ARC-Seal: i=2; a=rsa-sha256; t=1731527091; cv=pass;
d=google.com; s=arc-20240605;
b=QxsKW6OJ89cqXZiVJlhIpZNnS2gDfD9ZXB/L6zhxUni2iIRhMaLenpVeBWVrOkwize
+MCxwpK5BkZXTjWBT767Gu/WqLmZP4s3vhVcE45Nn6n2LIGbIEbxlfS2tPiLLxffavzn
lo/ZGoPfQEce1vOyAJSARFaxjhlRlKpMzDay1bqxJE/eFevYFeG3Wk7L1WToVvPPvVyl
0ulDHhAdaDNzYPRuPawLJiL8aHra0/jXLww/XfP1rLsV+wubqRJthtwgNK7uFrWyQBFK
dduGAe6tlv/xMPM63oEalAb/0fA2x5AnkkVsJ6uRxV+CzIS3jig5+xUesaGGUp5x04iV
PIKg==
ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20240605;
h=message-id:user-agent:mail-reply-to:reply-to:subject:to:from:date
:mime-version:dkim-signature;
bh=47DEQpj8HBSa+/TImW+5JCeuQeRkm5NMpJWZG3hSuFU=;
fh=jM+g8b8Xl4WhBcvh0k9/i9COReky2KuaZaU1jsANyHo=;
b=c7IOBIW1/ytb0xfpOUfwbvxIVLlNz/jL1lm0oYFi3zbO3xiAaVFaXK5FbzctcG+4Yx
EF9m1Meaoi1b2Rnnab49SEzYAe2TDHhDRf9v8wS60sMkczjszuB0kvzF4xQA2sqrCEhd
658nvCFQoxeg3R+6JjGWaqzu4Q57XM/TAes+eVXqI3RyKh+U6hOU2/wg+xdxiZJUW3BQ
tU2ydqHUVnkbyka6SSP2YUcai9obZqRJrnGEOH7hw0JWbk6iDp/hnD6KzkC2PN4F7iGe
/oWD7/9uexIxnAGcgVoWG0/iLU8++EiPfTe9DIcggNb1ZaqDqiopQjeYQ+y9LoWzrrs5
pE9g==;
dara=google.com
ARC-Authentication-Results: i=2; mx.google.com;
dkim=pass header.i=@mazcrafters.com header.s=dreamhost header.b="M89ne/pN";
arc=pass (i=1);
spf=pass (google.com: domain of paul@mazcrafters.com designates 23.83.223.169 as permitted sender) smtp.mailfrom=paul@mazcrafters.com
Return-Path: <paul@mazcrafters.com>
Received: from slategray.cherry.relay.mailchannels.net (slategray.cherry.relay.mailchannels.net. [23.83.223.169])
by mx.google.com with ESMTPS id d9443c01a7336-21177e4cab4si173326845ad.291.2024.11.13.11.44.50
for <paul.mazaika@gmail.com>
(version=TLS1_3 cipher=TLS_AES_256_GCM_SHA384 bits=256/256);
Wed, 13 Nov 2024 11:44:51 -0800 (PST)
Received-SPF: pass (google.com: domain of paul@mazcrafters.com designates 23.83.223.169 as permitted sender) client-ip=23.83.223.169;
Authentication-Results: mx.google.com;
dkim=pass header.i=@mazcrafters.com header.s=dreamhost header.b="M89ne/pN";
arc=pass (i=1);
spf=pass (google.com: domain of paul@mazcrafters.com designates 23.83.223.169 as permitted sender) smtp.mailfrom=paul@mazcrafters.com
X-Sender-Id: dreamhost|x-authsender|paul@mazcrafters.com
Received: from relay.mailchannels.net (localhost [127.0.0.1]) by relay.mailchannels.net (Postfix) with ESMTP id 7A7F5902A66 for <paul.mazaika@gmail.com>; Wed, 13 Nov 2024 19:44:50 +0000 (UTC)
Received: from pdx1-sub0-mail-a294.dreamhost.com (100-112-133-187.trex-nlb.outbound.svc.cluster.local [100.112.133.187]) (Authenticated sender: dreamhost) by relay.mailchannels.net (Postfix) with ESMTPA id 50139902A44 for <paul.mazaika@gmail.com>; Wed, 13 Nov 2024 19:44:50 +0000 (UTC)
ARC-Seal: i=1; s=arc-2022; d=mailchannels.net; t=1731527090; a=rsa-sha256; cv=none; b=nyjQ4aGRY95wD3Q3D/MtUDaxb5IjapQ+sgeeyuzoVEygl1U+5aBbitmLvHIr/BtGO8uWj7 iFXFk1z/IHC7r64xqLaswvtiKwFm6f2HB2+ybG8Ro+ZswIHem3xLMmIlbJAPAgYaaeDjgC 11XvTk3GWrBNiwzk+5DhJQfzPZJAwQO5W2Fe0QjSFg7qvjqhZvdYvCJ/w3idI1RLy+otAo Z413CCDOPPxomegx8N2w/vQtQS2Fdf00ZXDlRArg4l7EqscDv5BpQdoiV4rIo/BEwTYwwW 1hkLj/Sj+BiradyPnKwcWydcR3pTziRW062P5KLhDsK+DeF/5yAIU3Fbr7ZHCg==
ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=mailchannels.net; s=arc-2022; t=1731527090; h=from:from:reply-to:reply-to:subject:subject:date:date:
message-id:message-id:to:to:cc:mime-version:mime-version:
dkim-signature; bh=47DEQpj8HBSa+/TImW+5JCeuQeRkm5NMpJWZG3hSuFU=; b=eUjrWCU3NeXLjHidkgOn7CICkCNbJTFDW+y1UhtErON85N+CHmvulaws7awEVA7Rjkk+0E k+l0IfaHDikW0CNqOVsA25JOmK8gBYmIaxXO3tqDBUtl4eM2lsYz9icpWC0YzjV2TyUYqB Fw3bAUl58g6aMVARrx5nH11rH0qOEcs4/y/FHrg+EFhsCO1IszmRVKCwEJBhuAnfBb8yFn ELhFTsWOVB2qZl28cpwkXvykciuqAsdEA8j3kn4oPzx3WKnaxudixTKXbang45k50C0Q5D Zi2z2up8yCUa2y6i2BvN080N63BIATAq5tnSVJFeISL0r7n4YIkYQb3NP5WxWw==
ARC-Authentication-Results: i=1; rspamd-7456989c76-vp924; auth=pass smtp.auth=dreamhost smtp.mailfrom=paul@mazcrafters.com
X-Sender-Id: dreamhost|x-authsender|paul@mazcrafters.com
X-MC-Relay: Neutral
X-MailChannels-SenderId: dreamhost|x-authsender|paul@mazcrafters.com
X-MailChannels-Auth-Id: dreamhost
X-Madly-Cure: 6f70c2273c4873df_1731527090358_680097305
X-MC-Loop-Signature: 1731527090358:2909471981
X-MC-Ingress-Time: 1731527090358
Received: from pdx1-sub0-mail-a294.dreamhost.com (pop.dreamhost.com [64.90.62.162]) (using TLSv1.3 with cipher TLS_AES_256_GCM_SHA384) by 100.112.133.187 (trex/7.0.2); Wed, 13 Nov 2024 19:44:50 +0000
Received: from webmail.dreamhost.com (ip-66-33-200-4.dreamhost.com [66.33.200.4]) (Authenticated sender: paul@mazcrafters.com) by pdx1-sub0-mail-a294.dreamhost.com (Postfix) with ESMTPA id 4XpYdt1b6zzBY for <paul.mazaika@gmail.com>; Wed, 13 Nov 2024 11:44:50 -0800 (PST)
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=mazcrafters.com; s=dreamhost; t=1731527090; bh=47DEQpj8HBSa+/TImW+5JCeuQeRkm5NMpJWZG3hSuFU=; h=Date:From:To:Subject:Reply-To; b=M89ne/pNb0DMoY/BUFhYr0N6rRHe46QEdqlcKgtPCn4Zq/KtHLnRXYcpr2Mb2VNCb
V7CYVQiogCiz2kuu0GymMHJC2tEMTQz83LEdeahr6ytGYNWvoeanQ1x4CBr1u+CDTl
gijz7SCA/3L5YlWAT1G9oEFxh73c4pI9rJSywy/rF79PogPZKaahBRg3LJvrM3QoSv
C1LFukccYLQv9bUz3hZMQE/bY2FtTyJVWz1JmpuBKVtf2D7N97fCu2W/cMVNFgYpIi
AVg5wph9bHEy9kpXIqujrTnCuuBBB+LTlqxAnFqyjJBmfjKYXT6+/coKWKvsHTFDq/
kDC3+8HOIt4Pg==
MIME-Version: 1.0
Date: Wed, 13 Nov 2024 14:44:50 -0500
From: Mazcrafters <paul@mazcrafters.com>
To: "Paul Mazaika (via Google Sheets)" <paul.mazaika@gmail.com>
Subject: Test for headers
Reply-To: paul@mazcrafters.com
Mail-Reply-To: paul@mazcrafters.com
User-Agent: Roundcube Webmail/1.5.0
Message-ID: <194f4ff4550ee9bef5095665db399a26@mazcrafters.com>
X-Sender: paul@mazcrafters.com

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Post by mazman » Thu Nov 14, 2024 4:37 am

At this point I'm willing to pay to get this resolved so I wonder if there is anyone here who would be willing to take on a paid project. Do any of you folks get into that or can you steer me in the right direction? I do appreciate all of your help, but this is keeping me up nights!

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Post by khnaz35 » Thu Nov 14, 2024 10:43 am

mazman wrote:
Thu Nov 14, 2024 4:37 am
At this point I'm willing to pay to get this resolved so I wonder if there is anyone here who would be willing to take on a paid project. Do any of you folks get into that or can you steer me in the right direction? I do appreciate all of your help, but this is keeping me up nights!
After reviewing your email headers, I can confirm that your DKIM and SPF records are correctly set up. However, upon further investigation, your host is not using the default DKIM selector but rather the `dreamhost` selector. Here's the information retrieved from the server:

Code: Select all

dig +short txt dreamhost._domainkey.mazcrafters.com
Output:

Code: Select all

"v=DKIM1; k=rsa; h=sha256; p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAwjUFboGY9h0d6Xgg0Ya5dKzc8+jKV1yVQBl6YFJdckztkw6Ru29pVre+UsJz7Zk1X8eX+xomPBBy/QbGMoIeOBXj/iM/IbxPagv0I96cVgKk9n3ZlZNo1a5vQhHroJdCAkUth1foM1ol3UyGl782uYXgKoK5oAUsSBJ8ZTT/gXBdVwfgV+n+H9"
"v+z+4r5O/xAOPCp6tWtGLa69mrrrKa1NRhCx//r4C/KgDhvtyMb1lFxv0+RPt/Ld5If6L27Q+eClHI3fBcXAWZy6c41S+89RZr2plwcGFCouX8asZVd5h0K60kfzszT2qLljjhTYH0j2P16qAob/SVFAPBpKfi2wIDAQAB"

Additionally, here’s the SPF record:

Code: Select all

dig +short txt mazcrafters.com
"v=spf1 mx include:netblocks.dreamhost.com include:relay.mailchannels.net -all"

Both records appear to be correctly configured. However, since you're experiencing issues, it suggests that the problem may lie elsewhere in your setup. This behavior isn't typical of OpenCart, so a deeper review of your configuration is necessary.

Feel free to email me if you’d like paid assistance to investigate and resolve the issue further.

Got an urgent question that’s keeping you up at night? There might just be a magical inbox ready to help: khnaz35@gmail.com
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Post by paulfeakins » Thu Nov 14, 2024 11:51 pm

mazman wrote:
Thu Nov 14, 2024 4:37 am
At this point I'm willing to pay to get this resolved so I wonder if there is anyone here who would be willing to take on a paid project.
Sure, you could pay a developer such as ourselves or post a job in the Commercial Support Forum.

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Post by mazman » Tue Nov 19, 2024 3:37 am

I've been working with my host trying to resolve this issue. They have sent me the following query:
Upon reviewing your support history, I noticed that you have received the
correct SMTP hostname with port 587. However, I was unable to locate the
configuration file for your SMTP script in your domain directory. Could
you kindly let me know the name or location of the config file where
you've entered the SMTP credentials? This information would be incredibly
helpful in confirming and understanding your current configuration.

Can someone tell me where to find this file and where it might be? Thanks.

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Post by JNeuhoff » Tue Nov 19, 2024 4:37 am

mazman wrote:
Tue Nov 19, 2024 3:37 am
I've been working with my host trying to resolve this issue. They have sent me the following query:
Upon reviewing your support history, I noticed that you have received the
correct SMTP hostname with port 587. However, I was unable to locate the
configuration file for your SMTP script in your domain directory. Could
you kindly let me know the name or location of the config file where
you've entered the SMTP credentials? This information would be incredibly
helpful in confirming and understanding your current configuration.

Can someone tell me where to find this file and where it might be? Thanks.
The details are stored in the DB table oc_setting, search the column key for anything starting with 'config_mail'.
You can also see them in the OpenCart admin backend at System > Settings > edit Store > tab Mail

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