I don't get emails when orders are placed, and no mail comes through the Contact Us page. Site says the mail went through but it didnt.
All was working fine with outgoing server as ssl://smtp.dreamhost.com using port #465 and then for some reason stopped sending. I tried tls://... with port 587 with same results.
I tried just smtp.dreamhost.com with port 465 and got this fatal error:
Fatal error: Uncaught Exception: Error: EHLO not accepted from server! in /home/paumaz3/mazcrafters.com/system/library/mail/smtp.php:121 Stack trace: #0 /home/paumaz3/mazcrafters.com/system/library/mail.php(142): Mail\Smtp->send() #1 /home/p*******3/mazcrafters.com/catalog/controller/information/contact.php(25): Mail->send() #2 /home/p*******3/storage/modification/system/engine/action.php(79): ControllerInformationContact->index() #3 /home/p*******3/mazcrafters.com/catalog/controller/startup/router.php(25): Action->execute(Object(Registry)) #4 /home/p*******3/storage/modification/system/engine/action.php(79): ControllerStartupRouter->index() #5 /home/p*******3/mazcrafters.com/system/engine/router.php(67): Action->execute(Object(Registry)) #6 /home/p*******3/mazcrafters.com/system/engine/router.php(56): Router->execute(Object(Action)) #7 /home/p*******3/mazcrafters.com/system/framework.php(169): Router->dispatch(Object(Action), Object(Action)) #8 /home/p*******3/mazcrafters.com/system/startup.php(104): require_once('/home/paumaz3/m...') #9 /home/p******3/mazcrafters.com/index.php(19): start('catalog') #10 {main} thrown in /home/p*****3/mazcrafters.com/system/library/mail/smtp.php on line 121
Using version 3.0.3.8
Maybe someone has an idea what may have happened? Thanks.
Problem with OC is that order mail sending is in the critical path of checkout instead of just saving the email for sending afterwards via a scheduled job, if the mail sending fails, the entire checkout fails.
you can try contacting your Host to confirm SMTP settings.
Try using smtp port 587 with TLS instead.
Double-check SSL/TLS configuration and make sure OpenCart is updated.
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I've seen this one answered on this forum before, have a search.
UK OpenCart Hosting | OpenCart Audits | OpenCart Support - please email info@antropy.co.uk
Got an urgent question that’s keeping you up at night? There might just be a magical inbox ready to help: khnaz35@gmail.com
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I have searched. And tried all of the remedies that pertained to this situation but none have been successful. Thats why I posted.paulfeakins wrote: ↑Mon Nov 11, 2024 7:41 pmI've seen this one answered on this forum before, have a search.
after (line 107 or so):
Code: Select all
while ($line = fgets($handle, 515)) {
$reply .= $line;
Code: Select all
error_log('SMTP EHLO responses:' . $line;
The irony is that the EHLO request is the only one which isn't covered with the "slow server" handleReply function.
I've gone through all the links on this forum I could find and tried every configuration of prefixes and port numbers I can think of. I've double checked that the store email is the same as the one in the 'email' tab.
I've cleared the php log and the OC log and the new logs are are not showing any errors after I try to send an email through contact us or when I place an order.
The good news is that orders are going through and I get notification from the credit card company that a payment has been made, so I can then go in and get the order.
Also I am no longer getting the fatal error (EHLO error)
I'm stuck.
Since emails are already working—you’re getting "Contact Us" messages, and order emails are going through—can you explain exactly where you’re stuck? This will be helpful in identifying if there’s actually any remaining issue.
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What I’m trying to say is that even though there are no errors showing up in either error log, I am still not getting order notification emails, nor any contact us emails.
UK OpenCart Hosting | OpenCart Audits | OpenCart Support - please email info@antropy.co.uk
Got an urgent question that’s keeping you up at night? There might just be a magical inbox ready to help: khnaz35@gmail.com
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Wow, that's a lot of confusing stuff on the page at that link. I have no idea how to publish an SPF record in my DNS along with any of those other items. Even if I did, how could I specify the ip address of a customer?? Or am I not understanding that correctly.paulfeakins wrote: ↑Tue Nov 12, 2024 8:49 pmHave you got all this set up properly?
https://www.antropy.co.uk/blog/emails-g ... kim-dmarc/
Besides, it has been working for a number of years without any of that ever having been done, right?
1. What was the result from nonnedelectari test?
2. Have you reached out to your host? If everything has been working for a number of years - and you did not change anything - would it not be a reasonable probability your host did?
3. Please read these very carefully and let us know which ones you have tried.
viewtopic.php?t=87368&start=40
viewtopic.php?t=211516
viewtopic.php?t=231301
viewtopic.php?t=218464
viewtopic.php?t=218464
viewtopic.php?t=221172
If you have a half decent host they will be able to
1. Do it for you
2. Help you do it
3. Have step by step documentation specific for your host.
DISCLAIMER:
You should not modify core files .. if you would like to donate a cup of coffee I will write it in a modification for you.
https://www.youtube.com/watch?v=zXIxDoCRc84
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2024-11-13 6:45:05 - PHP Warning: Undefined array key "display_type" in /home/p*****3/mazcrafters.com/catalog/controller/extension/popupform.php on line 61
2024-11-13 6:45:05 - PHP Warning: Undefined array key "display_type" in /home/p*****3/mazcrafters.com/catalog/controller/extension/popupform.php on line 68
2024-11-13 6:45:05 - PHP Warning: Undefined array key "resetbutton" in /home/p*****3/mazcrafters.com/catalog/controller/extension/popupform.php on line 75
2024-11-13 6:45:05 - PHP Warning: Undefined array key "custome_style" in /home/p*****3/mazcrafters.com/catalog/controller/extension/popupform.php on line 77
2024-11-13 6:45:05 - PHP Warning: Undefined array key "form_id" in /home/p*****3/mazcrafters.com/catalog/controller/extension/popupform.php on line 78
2024-11-13 6:45:05 - PHP Warning: Undefined array key "title" in /home/p*****3/mazcrafters.com/catalog/controller/extension/popupform.php on line 79
2024-11-13 6:45:05 - PHP Warning: Undefined array key "title" in /home/p*****3/mazcrafters.com/catalog/controller/extension/popupform.php on line 80
2024-11-13 6:45:05 - PHP Warning: Undefined array key "form_id" in /home/p*****3/mazcrafters.com/catalog/controller/extension/popupform.php on line 110
2024-11-13 6:45:05 - PHP Warning: Undefined array key "form_id" in /home/p*****3/mazcrafters.com/catalog/controller/extension/popupform.php on line 150
2024-11-13 6:45:05 - PHP Warning: Undefined array key "captcha" in /home/p*****3/mazcrafters.com/catalog/controller/extension/popupform.php on line 184
2024-11-13 6:45:05 - PHP Warning: Undefined array key "captcha" in /home/p*****3/mazcrafters.com/catalog/controller/extension/popupform.php on line 186
This is the same version of this file that has been there for two years.
When I hit send, it acts like the info went through...goes to the success page (as it always has with the few exceptions of that fatal error).
Thanks for the post. Uploaded that version but no difference.JNeuhoff wrote: ↑Wed Nov 13, 2024 6:03 amThere have been a number of changes for the system/library/mail/smtp.php between OC 3.0.3.8 and OC 3.0.4.0. Try the updated one from OC 3.0.4.0.
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