I'm US based and use USPS for shipping with the built in 3.0.3.2 extension. I ship to US and Canada but a Canadian customer just brought it to my attention that the First Class International Package is no longer pulling up any rates. I remember having a similar problem a year or two when the USPS changed the names of some services, but can anyone help point me towards a solution? Thanks!
The way people found it before was turning on debugging and seeing what USPS is returning and matching it to the extension.jandberries wrote: ↑Thu Jan 28, 2021 1:21 amI'm US based and use USPS for shipping with the built in 3.0.3.2 extension. I ship to US and Canada but a Canadian customer just brought it to my attention that the First Class International Package is no longer pulling up any rates. I remember having a similar problem a year or two when the USPS changed the names of some services, but can anyone help point me towards a solution? Thanks!
That would be a first step.
Mike
cue4cheap not cheap quality
Hi Mike, thank you for responding. I just went through the error log and I see only express and priority descriptions being returned - not first class options. Any insights there?
This seems to be for UPS, though I need USPS options. :/
I would bet you it is this:jandberries wrote: ↑Mon Mar 01, 2021 3:23 amHi Mike, thank you for responding. I just went through the error log and I see only express and priority descriptions being returned - not first class options. Any insights there?
"Other than rolls: Min. length 6", Min. height 4", Max. length 24", max length, height and depth (thickness) combined 36"
Rolls: Max. length 36". Max length and twice the diameter combined 42"
Value of contents can not exceed $400.00"
I tried to reproduce your findings and since I have my package dimensions set up for 36 inches in the USPS extension I also wasn't given "First-Class Package International Service" as an option. I then changed it to 2 x 2 x 2 and still not. When I finally looked it up I saw what is quoted above so I changed it to 6x4x4 and POOF! Now have First-Class Package International Service showing up. Minimums are in there too, not just max.
See if that is what it is for you too...
Mike
cue4cheap not cheap quality
Who is online
Users browsing this forum: No registered users and 15 guests