Post by allamers » Fri Nov 08, 2019 6:30 am

Hi there i'm using Opencart 3.0.3.1 & Journal 3.0.28
sometimes customers get 3 - 5 email on 1 order telling them their payment was succesfull.
Any ideas?

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Post by OSWorX » Fri Nov 08, 2019 1:18 pm

allamers wrote:
Fri Nov 08, 2019 6:30 am
Hi there i'm using Opencart 3.0.3.1 & Journal 3.0.28
sometimes customers get 3 - 5 email on 1 order telling them their payment was succesfull.
Any ideas?
Don't use Journal.
This here is a OpenCart Forum, and OpenCart per default does not sending several emails.
Maybe you have also an additional extension (or more) installed?

Beside tis, 3.0.3.1 is not the best option.

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Post by kestas » Fri Nov 08, 2019 2:18 pm

allamers wrote:
Fri Nov 08, 2019 6:30 am
Hi there i'm using Opencart 3.0.3.1 & Journal 3.0.28
sometimes customers get 3 - 5 email on 1 order telling them their payment was succesfull.
Any ideas?
Don't use Journal. The worst theme ever.... Journal just from the first sight looks impressive, but OC have been totally destroyed using this theme. So if you want to have a lot of problems it is your choice...
So first like OSWorX said check your extension maybe you have installed someone which can send additional emails, if no... ask Journal developers what is wrong.

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Post by paulfeakins » Fri Nov 08, 2019 7:10 pm

It's true that Journal has its problems but moving away from it may not be an option for the OP.

Does the problem happen only on one particular Payment Gateway or all?

As others have said though, you should try Journal support first.

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Post by letxobnav » Fri Nov 08, 2019 10:54 pm

I don't know journal but it would surprise me if a template would send additional mail.
so other extensions may be the issue.

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Post by OSWorX » Sat Nov 09, 2019 12:00 am

letxobnav wrote:
Fri Nov 08, 2019 10:54 pm
I don't know journal but it would surprise me if a template ..
Yeah, if you know it, you will be surprised how much that crap changes!

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Post by paulfeakins » Sat Nov 09, 2019 12:05 am

What I do love about the OpenCart community is they feel free to speak their minds, it's actually very refreshing!

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Post by IP_CAM » Sat Nov 09, 2019 6:11 am

paulfeakins wrote:
Sat Nov 09, 2019 12:05 am
What I do love about the OpenCart community is they feel free to speak their minds, it's actually very refreshing!
I really have to compliment you for your always positive attitude. :laugh:
It's always refreshing, and one of the rare moments, when OC can make one smile.
Whereby, one can find other places on OC, to get exited too, especially, if one is an
OC Competitor, looking for some Jokes, to disqualify someone else's work.
You're one of his Friends, why don't you just tell him about it, in a positive way ... ::)
He won't lock out out, I'm sure ... :D

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Post by paulfeakins » Mon Nov 11, 2019 5:21 pm

IP_CAM wrote:
Sat Nov 09, 2019 6:11 am
I really have to compliment you for your always positive attitude. :laugh:
Haha well thank you, I try to spread some positivity and I do genuinely think it's great when people can speak what they believe to be the truth - if they think something is bad they can say it and then others can give reasons why they agree or disagree.

IP_CAM wrote:
Sat Nov 09, 2019 6:11 am
You're one of his Friends, why don't you just tell him about it, in a positive way ... ::)
He won't lock out out, I'm sure ... :D
Here we're talking about Journal so this is nothing to do with OpenCart :)

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