hi
i really need help. this is my first problem. every time i edit the order history to any status, it always show 'canceled' (i attached the image for it)
on my 2nd problem, i dont receive any emails from any orders from our site. i try to make a sample test order but we didnt receive any emails + even our contact us form doesnt work either. I already setup the setting for "New Order Alert Mail" to yes but i we stil cat receive any emails. its really frustrating. hope you can help me. thanks
Can you post any error logs ? And what is the exact version you are using ?
- Mel
- Mel
http://online.enterpriseconsulting.com.au
Site with OpenCart extensions & code downloads, many new extensions coming soon!
Follow us on twitter for more updates
hi
the problem is it doesnt show any bug error in the site . i look the error log at the cpanel of the hosting but it doesnt show any errors for it
we use opencart 2.0. i also try to update it using other status like processed, refund etc. but once it save the message post as "canceled". im a bit worry since it might be affected even our inline payments once we update the order history. we really need a help here
for the emails, no problem on it now since we fixed it
we just need to fix the order history since it look like it has a bug on it. i attached my settings for the orders.
the problem is it doesnt show any bug error in the site . i look the error log at the cpanel of the hosting but it doesnt show any errors for it
we use opencart 2.0. i also try to update it using other status like processed, refund etc. but once it save the message post as "canceled". im a bit worry since it might be affected even our inline payments once we update the order history. we really need a help here for the emails, no problem on it now since we fixed it
we just need to fix the order history since it look like it has a bug on it. i attached my settings for the orders.
Attachments
2.jpg (73.8 KiB) Viewed 1704 times
PM me your site details and I'll take a look.
- Mel
- Mel
http://online.enterpriseconsulting.com.au
Site with OpenCart extensions & code downloads, many new extensions coming soon!
Follow us on twitter for more updates
I've send you a PM. I'm having trouble with the username and password now. Have you disabled it?
- Mel
- Mel
http://online.enterpriseconsulting.com.au
Site with OpenCart extensions & code downloads, many new extensions coming soon!
Follow us on twitter for more updates
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