Post by NoScope » Fri Mar 07, 2014 3:22 am

Hey everyone,

I am currently using OC 1.5.5.1 but I don't have any regions in Northern Ireland such as Belfast. Can someone please advise on how to fix this, I have a customer who can't purchase and need to get this resolved. Thank you very much in advance for any help I receive.

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Post by granddaddy » Fri Mar 07, 2014 5:38 am

Northern Ireland comes under United Kingdom. Select UK as country and you should see the NI regions - Londonderry, Down, Fermanagh etc.

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Post by NoScope » Sat Mar 08, 2014 1:42 am

Hello,

I do not have the regions you are talking about. Specifically, the address I am trying to ship to is in

Newtownabbey
Belfast
County Antrim

None of these options are available under UK, and neither are the regions you mentioned. Awaiting your reply, thank you for your help.

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Post by granddaddy » Sat Mar 08, 2014 2:47 am

That's strange. When I choose UK I can see County Antrim in the list. And all the other NI counties too.
I'm using the unaltered default installation.
If you check under system->localisation->zones, and go approx page 187 you should see NI counties at the end of the UK section (they are not all in alphabetical order).

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Post by willows » Tue May 27, 2014 4:56 pm

You have stated you need Belfast as a region, but this is a city.
The address runs in the format road, town, city, county.
You could get around this by adding Belfast as a county in the database altho its a city.

TBH this is a bit messy because if you integrate with shipping api they will not take Belfast as a county and you'll end off reverting.

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Post by Johnathan » Tue May 27, 2014 9:39 pm

You can create new zones if you want them, in System > Localisation > Zones

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