Post by Saile » Sat Feb 15, 2014 2:49 pm

Hi,

I am trying to use the Mail function on opencart 1.5.6.1 and having some trouble receiving mail.

I have selected to be notified when a new user register and a new order comes through. However when this occurs, i get no mail whatsoever.

I also tried sending mail from the form on contact us which doesn't work either.

In saying this, the customer gets all the emails once they place orders, register and when an order update changes,

Active Member

Posts

Joined
Thu Jan 19, 2012 8:19 am

Post by nvedia » Sun Feb 16, 2014 11:59 am

Are you using smtp or mail ?
Also, any errors in system/logs ?
Last edited by nvedia on Sun Feb 16, 2014 12:11 pm, edited 1 time in total.

Donate here to show support if you think I have helped you today!

Opencart Documentation


User avatar
Active Member

Posts

Joined
Sun May 22, 2011 12:54 pm

Post by Saile » Sun Feb 16, 2014 12:02 pm

Hey,

I am using the Mail function and no errors appear in the error log

Active Member

Posts

Joined
Thu Jan 19, 2012 8:19 am

Post by nvedia » Sun Feb 16, 2014 12:17 pm

If the email address is correct is not in spam, then its difficult to comment without debugging and seeing where the issue is

Donate here to show support if you think I have helped you today!

Opencart Documentation


User avatar
Active Member

Posts

Joined
Sun May 22, 2011 12:54 pm

Post by Saile » Sun Feb 16, 2014 12:19 pm

My point exactly, no idea what is going on. It's a fresh copy of 1.5.6.1

Active Member

Posts

Joined
Thu Jan 19, 2012 8:19 am

Post by ocaddons » Sun Feb 16, 2014 2:32 pm

Hi Saile,

I prefer to debug the system to find the reason of the mail problem in your store. Please let me access your ftp to find the error thrown in your store as sending the email.

My email: ocaddons@gmail.com

Image
Image

EMail: support@ocaddons.com


User avatar
New member

Posts

Joined
Fri Dec 27, 2013 10:21 am


Post by Saile » Sun Feb 16, 2014 3:52 pm

i have emailed you now.

thank you

Active Member

Posts

Joined
Thu Jan 19, 2012 8:19 am

Post by shuangwen163 » Tue Dec 23, 2014 5:13 pm

Hi Saile, did you solved the problem?
could you tell me how to fix it?

i have the same problem

Thanks!

Newbie

Posts

Joined
Thu May 09, 2013 6:48 pm

Post by Saile » Wed Dec 24, 2014 9:37 am

shuangwen163 wrote:Hi Saile, did you solved the problem?
could you tell me how to fix it?

i have the same problem

Thanks!
Hi Mate,

I ended up getting clearing cache, entered SMTP settings. Then removed them. Cleared cache and left it to use Mail().

I also restored the /admin director with original files.

It worked after that.

Active Member

Posts

Joined
Thu Jan 19, 2012 8:19 am
Who is online

Users browsing this forum: No registered users and 14 guests