Cannot "Add to Cart" with IE or Chrome

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Post by athalon7 » Sun Oct 28, 2012 7:44 am

Hi, I am using version 1.5.2.1 and a theme from themeforest. When someone using Chrome or IE hits the add to cart button nothing happens. Everything is fine with Firefox. I have searched and others have had issues but I did not see an answer. Thanks much.
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Re: Cannot "Add to Cart" with IE or Chrome

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Post by pedro1993 » Sun Oct 28, 2012 8:05 am

athalon7 wrote:Hi, I am using version 1.5.2.1 and a theme from themeforest. When someone using Chrome or IE hits the add to cart button nothing happens. Everything is fine with Firefox. I have searched and others have had issues but I did not see an answer. Thanks much.
Hi there,

Could you possibly provide a link please? Or PM me the link if you don't want to post is publicly.

Many Thanks
Peter :)

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Re: Cannot "Add to Cart" with IE or Chrome

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Post by athalon7 » Sun Oct 28, 2012 8:23 am

PM on its way.
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Re: Cannot "Add to Cart" with IE or Chrome

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Post by athalon7 » Mon Oct 29, 2012 7:51 pm

Anybody? Not getting any answers. Peter I have not heard from you.

Update: It only happens on my laptop which is a 64 bit running Windows 7. On my desktop which is running Windows 7 also but 32 bit I am fine with IE at least. I am assuming Chrome is ok as well.
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Re: Cannot "Add to Cart" with IE or Chrome

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Post by athalon7 » Mon Oct 29, 2012 11:34 pm

Anybody?
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Re: Cannot "Add to Cart" with IE or Chrome

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Post by pedro1993 » Tue Oct 30, 2012 12:22 am

What version of IE or Chrome are you using?

I successfully added items to the cart?

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Re: Cannot "Add to Cart" with IE or Chrome

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Post by pedro1993 » Tue Oct 30, 2012 12:26 am

Sorry I just read your next post there.

Does your 64 bit machine have JavaScript enabled?

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Re: Cannot "Add to Cart" with IE or Chrome

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Post by athalon7 » Tue Oct 30, 2012 4:02 am

Thanks for the reply. Yep, javascript enabled on both. ????
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Re: Cannot "Add to Cart" with IE or Chrome

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Post by athalon7 » Tue Oct 30, 2012 4:07 am

Another guy had the same problem with 1.5.2.1. Here is the post:

http://forum.opencart.com/viewtopic.php?t=55553

and another:

http://forum.opencart.com/viewtopic.php?t=56024

I have not clue on the responses as I am not a coder.
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Re: Cannot "Add to Cart" with IE or Chrome

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Post by pedro1993 » Tue Oct 30, 2012 5:33 am

You problem is a little different from theres as yours doesn't add the product from your machine. What version of Internet Explorer & Chrome are you using?

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Re: Cannot "Add to Cart" with IE or Chrome

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Post by Avvici » Tue Oct 30, 2012 8:19 am

athalon7 wrote:Hi, I am using version 1.5.2.1 and a theme from themeforest. When someone using Chrome or IE hits the add to cart button nothing happens. Everything is fine with Firefox. I have searched and others have had issues but I did not see an answer. Thanks much.
At the very least you could send us a link so we can test in our own browsers. I promise you.....it would help solve your problem a lot quicker.
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Re: Cannot "Add to Cart" with IE or Chrome

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Post by JAY6390 » Tue Oct 30, 2012 10:16 am

This is likely to be due to www. and non www. url's. Check that the URL of your store has the www. and the address you're using also has it (or that neither have the www.)

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Re: Cannot "Add to Cart" with IE or Chrome

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Post by athalon7 » Tue Oct 30, 2012 9:48 pm

OK. I am up to date on all of the browers by the way. IE 9 and Chrome 22+. The link is www dot lucid sun products dot com. No spaces at all. Thank you.
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Re: Cannot "Add to Cart" with IE or Chrome

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Post by JAY6390 » Tue Oct 30, 2012 9:57 pm

This is a www and non www issue. Your site requires www. in the url, and my guess is you haven't had that in the address when you've clicked the button

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Re: Cannot "Add to Cart" with IE or Chrome

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Post by athalon7 » Tue Oct 30, 2012 11:24 pm

Good try but I looked and the www is in the address bar. I checked a vqmod that updated the cart function to no success either. It is odd it only happens on my laptop.
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Re: Cannot "Add to Cart" with IE or Chrome

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Post by Avvici » Tue Oct 30, 2012 11:35 pm

athalon7 wrote:Good try but I looked and the www is in the address bar. I checked a vqmod that updated the cart function to no success either. It is odd it only happens on my laptop.
Send a link or this topic is getting closed. If you need to send it private then send via PM MESSAGE
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Re: Cannot "Add to Cart" with IE or Chrome

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Post by JAY6390 » Tue Oct 30, 2012 11:38 pm

Link has been provided already (see 3 posts above yours)

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Re: Cannot "Add to Cart" with IE or Chrome

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Post by Avvici » Tue Oct 30, 2012 11:49 pm

JAY6390 wrote:Link has been provided already (see 3 posts above yours)
Oh, that? I must have missed it because it's not really a "link" ::)
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Re: Cannot "Add to Cart" with IE or Chrome

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Post by Avvici » Tue Oct 30, 2012 11:51 pm

Ok, I don't have that issue in my Chrome with the given link. I'm bowing out of this one.
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Re: Cannot "Add to Cart" with IE or Chrome

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Post by athalon7 » Wed Oct 31, 2012 11:39 pm

OK thanks for all the help. I am open to any other suggestions. I obviously am hoping its a fluke on my machine. I am not generating enough traffic yet to know if iis a real issue. Again, thanks for the help.
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