I am having trouble getting the reward points and gift certificates working. And i am wondering if I am doing something wrong? I am testing this in a fresh clean install of opencart 1.5.03
When a customer buys a gift certificate, the person who is supposed to receive the gift certificate never received the email telling them they have it once I have confirmed the order. (email system is working as the user who purchased gift certificate gets a confirmation email). Do i need to manually create the certificate and email the customer with it?
Also when a customer purchases a product with reward points, after the order is complete the reward points are not shown on their account? Is this something that I need to manually add for each order?
I will appreciate any help. Or should I submit this as a bug?
Revision: r396
Author: blueyon
Date: Jun 9 (2 days ago)
Review scores: No one has yet scored this revision.
Log message
added gift voucher mail to be sent when order gets to the complete status in the
admin.
I think it should be fixed in 1.5.0.4. The changelog says nothing about it though.
Author: blueyon
Date: Jun 9 (2 days ago)
Review scores: No one has yet scored this revision.
Log message
added gift voucher mail to be sent when order gets to the complete status in the
admin.
I think it should be fixed in 1.5.0.4. The changelog says nothing about it though.
Can you clarify??tropnevad wrote:
Also when a customer purchases a product with reward points, after the order is complete the reward points are not shown on their account? Is this something that I need to manually add for each order?
I will appreciate any help. Or should I submit this as a bug?
I have tested out reward points in my system and they work. If you are wanting to "apply" reward points to a customers account after they purchase something, there is actually an option within the "orders" in admin for you to add the reward points to their account. All you have to do is click on the green + sign and the points are added to the customer account. They customer will be emailed as well.
6-15-2011 3-19-52 PM.png (14.18 KiB) Viewed 8069 times
Thanks for your reply, I think it was mainly a case of me just not realising that you manually need to add the reward points on each order by clicking on the little icon.
Is there some documentation/wiki for how to use opencart? Other than the one http://www.opencart.com/index.php?route ... umentation as it is abit basic.
Anyways I appreciate your help
it is working now
Is there some documentation/wiki for how to use opencart? Other than the one http://www.opencart.com/index.php?route ... umentation as it is abit basic.
Anyways I appreciate your help
it is working nowno there is no comprehensive documentation at all and virtually no documentation whatsoever about 1.5 since it is VERY new.tropnevad wrote:Thanks for your reply, I think it was mainly a case of me just not realising that you manually need to add the reward points on each order by clicking on the little icon.
Is there some documentation/wiki for how to use opencart? Other than the one http://www.opencart.com/index.php?route ... umentation as it is abit basic.
Anyways I appreciate your help
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You can also manually add points to a customer account in SALES - Customers - select customer record - and click the REWARD POINTS tab. Just give the reward a description (i.e. "Frequent Buyer reward"), enter the number of points and click the ADD REWARD POINTS Button. The customer will receive an email notifying them of the additional points that says:tropnevad wrote:... I think it was mainly a case of me just not realising that you manually need to add the reward points on each order by clicking on the little icon.
"You have received 100 Reward Points!
Your total number of reward points is now 5000."
Most answers are from my OpenCart 1.5 User Manual CURRENT TO 1.5.5.1 and includes free updates.
FREE HELP! 60-page user guide with OpenCart Admin Menu Cheatsheet, Install Guide & 30 Minute QuickStart Guide: http://showmeguides.com/
The link to redeem reward points will not show in the shopping cart unless the customer has enough to pay for the purchase
me too, I'm using 1.5.1 but I still can't see any redeem link even there's enough points to cover the purchase. Hope someone enlighten us, thanks
The redeem points appears under the estimate shipping section in the shopping cart
If you have modified that section then that will be the reason why it isn't showing.
If you have modified that section then that will be the reason why it isn't showing.
I haven't modified any of it yet..I'm using a different theme and switch it to default template already..still no link appears...
i figured out why the redeem voucher link and all won't show up..gosh..such a naive..i overlooked extension-->order totals, they were all disabled 
tsk tsk..
tsk tsk..
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