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store credit ability

Posted: Fri Oct 26, 2012 3:31 am
by bluebikerboy2
I saw a couple threads that are close to what i currently need.
I have version 1.5.2.1
My delima, customer bought a toy that had a missing piece, i dont have a replace ment, customer says they will take store credit instead for a future purchase (of a negotiated amount, iin this case it was 3.00 credit, the toy was sold for 12.00) of a few bucks. For the moment i generated a gift voucher. But I realized there is no normal way to give store credits to customers for similar deals, like a credit for an apeasement for delay in delivery or whatever.
I am having this module installed http://www.opencart.com/index.php?route ... &order=ASC

but realized I dont think there is any module instaled to actually generate the credit to show cusotmers when they log in.

Any ideas?
Jason

Re: store credit ability

Posted: Fri Oct 26, 2012 4:38 am
by grgr
Admin > Sales > Customers > Customers.

Edit customer.

Transaction tab is what you want.

Re: store credit ability

Posted: Fri Oct 26, 2012 4:50 am
by bluebikerboy2
ok so if i add transaction for 3.00 it will show up as a store credit for him and when he goes to place a new order and goes to checkout it will pop up?

Re: store credit ability

Posted: Fri Oct 26, 2012 3:16 pm
by grgr
Should automatically deduct it from the order totals from memory.

Re: store credit ability

Posted: Fri Oct 26, 2012 8:12 pm
by labeshops
bluebikerboy2 wrote:ok so if i add transaction for 3.00 it will show up as a store credit for him and when he goes to place a new order and goes to checkout it will pop up?
Yes. It auto deducts it from the total of the order. And if it were more than the order, say he had a credit of $30 and bought something for $10, it would remember he still has a $20 credit for a future order :)

You can control when it deducts it in the order totals sorting order as well - if you want it to apply to shipping as well to the products be sure to set store credit to be under shipping. Or above if you want customer to always pay shipping.

There is a free extension to show store credit available when a customer logs in as well.

Re: store credit ability

Posted: Sat Oct 27, 2012 4:09 am
by abhishek0990
labeshops wrote:
bluebikerboy2 wrote:ok so if i add transaction for 3.00 it will show up as a store credit for him and when he goes to place a new order and goes to checkout it will pop up?
Yes. It auto deducts it from the total of the order. And if it were more than the order, say he had a credit of $30 and bought something for $10, it would remember he still has a $20 credit for a future order :)

You can control when it deducts it in the order totals sorting order as well - if you want it to apply to shipping as well to the products be sure to set store credit to be under shipping. Or above if you want customer to always pay shipping.

There is a free extension to show store credit available when a customer logs in as well.
thank you for sharing it.

thanks
packersm