should i pay to receive order email in opencart

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Post by malinga91 » Tue May 29, 2012 4:59 pm

Hi,
When customer confirmed an order in opencart he didn't get order email. Before connect the payment gateway it worked properly. Do you have any idea?

Thanks
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Re: should i pay to receive order email in opencart

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Post by Nathasha » Tue May 29, 2012 5:16 pm

Which Payment gateway?
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Re: should i pay to receive order email in opencart

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Post by malinga91 » Tue May 29, 2012 5:54 pm

@Nathasha.

I can't understand what you ask.
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Re: should i pay to receive order email in opencart

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Post by Nathasha » Tue May 29, 2012 6:17 pm

Which payment gateway are you using?
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Re: should i pay to receive order email in opencart

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Post by malinga91 » Tue May 29, 2012 6:39 pm

It's called "SAMPATH Secure Payment Gateway"
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Re: should i pay to receive order email in opencart

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Post by Nathasha » Tue May 29, 2012 8:59 pm

There has to be some code problem?You installed a module.?
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Re: should i pay to receive order email in opencart

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Post by malinga91 » Wed May 30, 2012 1:37 am

Actually i don't know how payment gateway was connected. It's done by another person. I check in the evening when we order something owner email also not receive.
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Re: should i pay to receive order email in opencart

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Post by Klimskady » Wed May 30, 2012 9:50 am

malinga91 wrote:Actually i don't know how payment gateway was connected. It's done by another person. I check in the evening when we order something owner email also not receive.
You really need to ask the person who did it so they can check if there is a problem with it.
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