I have looked everywhere, but can't seem to find a place where I can prevent the "Chargeback" order status from showing on an order.
Here's my probem. I have some software demo that can be downloaded with $0.00 price. I have set both the Order Status & Complete Order Status to Complete, but when I test purchase a demo copy, it shows up in the report as Chargeback instead of complete.
I would like to allow the customer to be able to download the file shortly after making the purchase without waiting for me to approve it. With the Chargeback status, I must approve it before the file can be downloaded.
Any help would be greatly appreciated.
Edit: I forgot to mention that orders that have dollar value greater than 0 has a status as complete.
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