Post by txyaaj » Fri Jan 27, 2012 1:58 am

I have looked everywhere, but can't seem to find a place where I can prevent the "Chargeback" order status from showing on an order.

Here's my probem. I have some software demo that can be downloaded with $0.00 price. I have set both the Order Status & Complete Order Status to Complete, but when I test purchase a demo copy, it shows up in the report as Chargeback instead of complete.

I would like to allow the customer to be able to download the file shortly after making the purchase without waiting for me to approve it. With the Chargeback status, I must approve it before the file can be downloaded.

Any help would be greatly appreciated.

Edit: I forgot to mention that orders that have dollar value greater than 0 has a status as complete.

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Post by Qphoria » Fri Jan 27, 2012 2:17 am

You should be setting the order status under system settings to "Pending"
Then change the order status in your payment module to "Complete" which is currently set to "Chargeback"

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Post by txyaaj » Fri Jan 27, 2012 2:30 am

Thanks -Qphoria. I knew it was an easy fix. I just haven't figure it out yet.

Your vQmod rocks btw. I installed it last night and tried it out on adding menu separators to my top menu and worked perfectly.

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