Admin Backend Content Disappeared

Hi Everyone,

I’m experiencing an issue with our site - we’re using OpenCart Version 3.0.3.2.

While I was adding products in the admin backend, everything suddenly disappeared when I navigated to another page.

The frontend of the site still appears to be working fine, but the entire admin backend is no longer visible (please see attached image). When I click on Dashboard there's no content and the same for Reports.

I have a active order I need to fulfil but can't see the details.

Does anyone have any suggestions on how to fix this issue?

Thank you.

Check both your OpenCart and PHP error logs.

You could also check the permissions in the oc_user_group table in the database.

Is there anyother Super admin user who could make changes to the permissions settings?

Or is there anyother developer or someone who is working on the site with database.

Can you tell us what exactly you were doing (the steps) when you encountered this issue.