Page 1 of 1

empty cart problem

Posted: Sat Mar 14, 2020 8:10 pm
by rjainbwr
i use latest open cart version with journal theme. i add some product in cart and when page refresh then product is gone from cart.
how to fix this problem ?

Re: empty cart problem

Posted: Sat Mar 14, 2020 9:30 pm
by straightlight
rjainbwr wrote:
Sat Mar 14, 2020 8:10 pm
i use latest open cart version with journal theme. i add some product in cart and when page refresh then product is gone from cart.
how to fix this problem ?
Contact the Journal theme support to resolved this issue.

Re: empty cart problem

Posted: Sun Mar 15, 2020 1:54 pm
by rjainbwr
i contact him but they reply "Hi, that's not something theme related, maybe there are some issues with php sessions on your store"
so not understand how to fix ?

Re: empty cart problem

Posted: Sun Mar 15, 2020 2:53 pm
by sw!tch
Post a link to your store.

Re: empty cart problem

Posted: Sun Mar 15, 2020 6:59 pm
by JNeuhoff
Switch to default theme and then try it again. Then you'll know for sure whether the issue is with Journal3 or Opencart.

Re: empty cart problem

Posted: Mon Mar 16, 2020 6:47 pm
by paulfeakins
JNeuhoff wrote:
Sun Mar 15, 2020 6:59 pm
Switch to default theme and then try it again. Then you'll know for sure whether the issue is with Journal3 or Opencart.
Correct, Journal is usually to blame.