OpenCart Community

I've been experiencing a few issues since i migrated my website to a new host (www.twisted7sauces.com).

1. unable to access the opencart admin section - the page just times out
2. getting the following errors on the landing page

Warning: require_once(): open_basedir restriction in effect. File(/home/twiste30/public_html/system/startup.php) is not within the allowed path(s): (/home/u478582601:/tmp:/var/tmp:/opt/php-5.5/pear:/usr/local/bin:/etc/pki/tls/certs) in /home/u478582601/public_html/index.php on line 21

Warning: require_once(/home/twiste30/public_html/system/startup.php): failed to open stream: Operation not permitted in /home/u478582601/public_html/index.php on line 21

Fatal error: require_once(): Failed opening required '/home/twiste30/public_html/system/startup.php' (include_path='.:/opt/php-5.5/pear') in /home/u478582601/public_html/index.php on line 21

Can anyone help me to fix these issues?

My new host doesn't support HTTPS as it is a free account and the website is pretty much inactive.

Thanks in advance.

Free accounts are usually not capable to handle OpenCart Software.
Ernie

oops, double post

looking on the error logs, the issue is with paths to your shopping cart folder and the /temp folder need to be created inside of the public_html folder.

The free accounts are normally restricted in CPU and RAM usage, you can ignore the above messages.

any other help.....?

I had my site working for a day, nothing was changed by me, it just all of a sudden started showing the error messages - as far as the temp folder goes that was not an error originally.

Thanks

web-project wrote:The free accounts are normally restricted in CPU and RAM usage, you can ignore the above messages.

Normally ?! You would be surprised, if you would try to find out !
Still, creating a commercial Software on a Free Host will sooner or later end up in Frustration anyway.
But you'll find out, I am sure of that.
Good Luck
Ernie

Your DIR paths are incorrect in 1 or both of your config files. Double check and make sure you are not missing any / or '

Thanks for the help guys got the website up and running.

I still can't access my admin page though - it just times out when i enter my username and password, can anyone help with this?

Thanks again.

Twisted7 wrote:Thanks for the help guys got the website up and running.

I still can't access my admin page though - it just times out when i enter my username and password, can anyone help with this?

Thanks again.

This could be a hosting related issue. Does it happen in multiple browsers?

What fixed your other issue?