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Order Numbers Seem Strange, Don't Appear Count Normally?

Posted: Wed Feb 17, 2016 10:12 pm
by art123
Hi,

My order numbers don't appear to count normally, e.g. Order #1, #2, #3, #4, #5 etc.

Instead, although they appear in ascending order, there are numbers missing, e.g. Order #1, #3, #5, #8, #12 etc.

Why is this happening? And can it be fixed?

Thanks

Re: Order Numbers Seem Strange, Don't Appear Count Normally?

Posted: Thu Feb 18, 2016 11:00 am
by Randem
Hi art123,

Order numbers can change when an order is cancelled, voided, deleted etc... Which could lead to missing numbers.

Check your order table for contents.

Re: Order Numbers Seem Strange, Don't Appear Count Normally?

Posted: Thu Feb 18, 2016 11:22 am
by EvolveWebHosting
You can go to orders and select order status 'missing orders' to see the missing ID's. They are abandoned carts.

If you want to stop this from happening, you'll want this free mod from Qphoria:

http://forum.opencart.com/viewtopic.php?t=9192