Page 1 of 1

Editing -> Checkout -> Personal Details

Posted: Thu Dec 18, 2014 12:34 pm
by Pipson
I was testing my open cart, and i would like to know how do i edit when people go to check out and have to put in their personal details, i would like to remove some of the mandantory required fields like telephone number?

Re: Editing -> Checkout -> Personal Details

Posted: Thu Dec 18, 2014 7:33 pm
by Selective555
In your Admin panel

go to

System > Settings

then next to your store listing, click "Edit" (the blue box)

Then edit "Local" and "Option" for checkout settings.


To change even more stuff.......

Like how people pay

Extensions > Payments

Or how things get shipped

Extensions > Shipping

You can also add new features, change existing features, or remove features by using the extension installer, or by looking at the raw files on your server and adding, changing, or removing specific lines of code.

Re: Editing -> Checkout -> Personal Details

Posted: Fri Dec 19, 2014 1:05 am
by Pipson
followed your instructions and there was nothing under system -> settings in both local or option regarding personal details when a customer is signing up? i was not referring to my own details but when someone wants to buy an item and go to checkout and they have to put in their own details, i would like to make some changes to that, like removing the mandory details of telephone number

Re: Editing -> Checkout -> Personal Details

Posted: Fri Dec 19, 2014 11:56 pm
by Pipson
can anyone help?

Re: Editing -> Checkout -> Personal Details

Posted: Sat Dec 20, 2014 8:44 am
by Selective555
I haven't gotten that far in setting up my shop yet.

Can you post a screen shot of what customers are being forced to fill out?

Then you could describe exactly what you want removed in the screen shots. Then I think that will help others to reply to your request more efficiently.

Re: Editing -> Checkout -> Personal Details

Posted: Wed Dec 24, 2014 6:12 pm
by Pipson
Ive uploaded a picture
When you pick your products and your about to order, you have to enter in your personal details, and telephone is one of the mandory fields as you can see in the picture with the red star next to it, i dont want it to a mandatory field, how do i change that? i want it to be optional

Re: Editing -> Checkout -> Personal Details

Posted: Wed Dec 24, 2014 6:55 pm
by Selective555
Oh, I'm sure that can be changed in the script, but personally I think you should leave that alone.

You see, all credit cards have phone numbers attached to them, and the phone number is needed to verify the credit card as legit. If the phone number doesn't match the phone number on the credit card, then the order will be flagged as a possible fraud, and you should then be alerted to call the phone number given and/or on the credit card, so the persons ownership of the credit card and the order made with the card can be verified over the phone through a series of questions.

Re: Editing -> Checkout -> Personal Details

Posted: Wed Dec 24, 2014 7:01 pm
by Selective555
It could be possible to hire a script writer to make it mandatory for credit cards, and then optional for other payment methods such as paypal and bitcoin.

I may look into this myself, because online payments such as paypal and bitcoin are already secure. They must be signed in to those services to use them, so that removes the need for a phone number.

Re: Editing -> Checkout -> Personal Details

Posted: Fri Mar 27, 2015 2:40 pm
by pezastic
Selective555 wrote:...online payments such as paypal and bitcoin are already secure. They must be signed in to those services to use them, so that removes the need for a phone number.
Did you find an answer? I, too, would like to remove the required phone number entry field. I think it is a ridiculous requirement and just serves to make people feel like their privacy is being invaded. Also, it isn't the norm from what I've seen elsewhere. I've ordered products online dozens of times and can't remember having to enter my phone number even once. If not get rid of it altogether, there should be a way to make it optional.