Item descriptions not showing up on checkout page

OpenCart version 1.4.8b
Clean Install

As AlertPay now comes included in OpenCart 1.4.8b, I want to report a bug with it.

When a customer pays with AlertPay, the item and item descriptions are not being pulled into the AlertPay checkout page. All that shows up is the name of the store and a number.

Looking at this from a customers perspective, if I were taken to a payment page that had a total dollar amount but didn't have any products or product descriptions listed, I would think twice about ordering from that site. It doesn't look professional at all.

I contacted AlertPay, and they said this was not an issue on their end. They told me to contact the cart provider. Anyway you guys could help me out trying to get the item descriptions to show up?

Thank you.

Some payment gateways support itemized lists. Others do not. And some that support it might have been lumped together as a single fee with the store name. This is a feature request. Not a bug

Qphoria wrote:Some payment gateways support itemized lists. Others do not. And some that support it might have been lumped together as a single fee with the store name. This is a feature request. Not a bug

Alertpay does support itemized lists according to their developers website.

I noticed on this forum that others were having similar problems with PayPal not showing the itemized lists. They were able to solve their problem with just some alteration of the code somewhere.

So my question is, where and what exactly do I need to alter in the code to get the itemized list to show up on the Alertpay checkout page?

HTMLCSSNoob wrote:

Qphoria wrote:Some payment gateways support itemized lists. Others do not. And some that support it might have been lumped together as a single fee with the store name. This is a feature request. Not a bug

Alertpay does support itemized lists according to their developers website.

I noticed on this forum that others were having similar problems with PayPal not showing the itemized lists. They were able to solve their problem with just some alteration of the code somewhere.

So my question is, where and what exactly do I need to alter in the code to get the itemized list to show up on the Alertpay checkout page?

well in the latest version paypal has been updated for the itemized list. As far as fixing alert pay to do it I doubt it will be a simple edit this line type of deal. It will take quite a bit of time and effort to expand the module to support more of the api. You might get lucky and get someone to come along and spend all that time for you for free, but I wouldn't hold my breath.

Xsecrets wrote:well in the latest version paypal has been updated for the itemized list. As far as fixing alert pay to do it I doubt it will be a simple edit this line type of deal. It will take quite a bit of time and effort to expand the module to support more of the api. You might get lucky and get someone to come along and spend all that time for you for free, but I wouldn't hold my breath.

Alertpay is almost identical to PayPal, right down to the IPN system they use. I don't think the module needs to be expanded. I think it supports Alertpay's api fairly well. It just sends over the store name and invoice number instead of the item name and description. Could you tell me why you think it would involve more than just changing some parameters in the code somewhere?

Also, I understand that some modules cost money. I've paid for a few of them myself. But Alertpay comes as a pre-installed payment module on OpenCart. If the developers did not intend on supporting this payment module for OpenCart users, then why include it?

HTMLCSSNoob wrote:

Xsecrets wrote:well in the latest version paypal has been updated for the itemized list. As far as fixing alert pay to do it I doubt it will be a simple edit this line type of deal. It will take quite a bit of time and effort to expand the module to support more of the api. You might get lucky and get someone to come along and spend all that time for you for free, but I wouldn't hold my breath.

Alertpay is almost identical to PayPal, right down to the IPN system they use. I don't think the module needs to be expanded. I think it supports Alertpay's api fairly well. It just sends over the store name and invoice number instead of the item name and description. Could you tell me why you think it would involve more than just changing some parameters in the code somewhere?

Also, I understand that some modules cost money. I've paid for a few of them myself. But Alertpay comes as a pre-installed payment module on OpenCart. If the developers did not intend on supporting this payment module for OpenCart users, then why include it?

It works just fine. it accepts payment and sends you back and completes the order. It just doesn't work the way you want it to. I'm sure it's just changing some parameters in the code, but you have to go dig through their documentation api to find out what those parameters are and then see if it changes anything on your return information. It's not just something someone can do in 5 minutes.

The module works just fine. Adding items is just an additional feature. Some tv sets come with picture in picture and some dont. But the tv still works the same. If youd prefer we could remove it completely
Then your only option would be to buy one commercially.

Id suggest less complaining about what you get for free and make a feature request for this instead if you want this to possibly be added

Xsecrets wrote:

HTMLCSSNoob wrote:It works just fine. it accepts payment and sends you back and completes the order. It just doesn't work the way you want it to. I'm sure it's just changing some parameters in the code, but you have to go dig through their documentation api to find out what those parameters are and then see if it changes anything on your return information. It's not just something someone can do in 5 minutes.

I have "dug" through their api documentation. It's 1 page. Not really too detailed at all. What i'm having trouble doing is digging through the alertpay.php files in OpenCart. I have no idea which php file in OpenCart to change, nor the code I should edit in order to get the item name and description to show on Alertpay.

Qphoria wrote:If youd prefer we could remove it completely. Then your only option would be to buy one commercially.

As long as the commercially available one worked the way I wanted it too, I wouldn't mind this at all.

Qphoria wrote:The module works just fine. Adding items is just an additional feature.

Yes, but the PayPal module used to have the same problem, and that was fixed because people were "complaining" about it. I understand that this payment module works, all i'm asking is that it be given the same attention that the PayPal module was given. Not everyone uses PayPal...

Qphoria wrote:Some tv sets come with picture in picture and some dont. But the tv still works the same.

If you're going to use an analogy, please compare apples with apples. We are talking about a shopping cart software, not a television. People who use your shopping cart software I assume make a living off of e-commerce (I for one do). From a customer's perspective, if I am taken to a checkout page that doesn't include the item name and description, then I would feel a little hesitant on completing the transaction.This is standard for PayPal, and since PayPal is the most widely used payment processing service, then most customers expect this itemized list on their checkout page.

Qphoria wrote:Id suggest less complaining about what you get for free and make a feature request for this instead if you want this to possibly be added

I'm not complaining, I'm asking a valid question, and I feel I am also making a valid request. I have already made a feature request, and hope that this can make it into OpenCart soon.

As a side note Qphoria, I sent you a message on your website and I tried to send you a message on Skype because I wanted to buy some of your MODs. The CMS MOD and the options update MOD to be exact. That was more than a week ago and I haven't heard anything back from you yet. Did you miss these messages I sent you?

HTMLCSSNoob wrote: Yes, but the PayPal module used to have the same problem, and that was fixed because people were "complaining" about it. I understand that this payment module works, all i'm asking is that it be given the same attention that the PayPal module was given. Not everyone uses PayPal...

Actually it was fixed because "I" use it I don't use AlertPay

HTMLCSSNoob wrote: If you're going to use an analogy, please compare apples with apples. We are talking about a shopping cart software, not a television. People who use your shopping cart software I assume make a living off of e-commerce (I for one do). From a customer's perspective, if I am taken to a checkout page that doesn't include the item name and description, then I would feel a little hesitant on completing the transaction.This is standard for PayPal, and since PayPal is the most widely used payment processing service, then most customers expect this itemized list on their checkout page.

Personally, after having dealt with 50+ payment gateways (it's what I do)... I find the ones that get right to it to be the smartest to work with and use. Those like gunpal and epath that just show you the straight forward..
Your Total: 10.00
Your CC:
Confirm
Done

Too many payment modules try to do too much. Your bday, your sister's first boyfriend, your dad's fingerprint scan, etc.

But I digress. I see the feature request. I'll see about adding itemized alertpay

As a side note Qphoria, I sent you a message on your website and I tried to send you a message on Skype because I wanted to buy some of your MODs. The CMS MOD and the options update MOD to be exact. That was more than a week ago and I haven't heard anything back from you yet. Did you miss these messages I sent you?

Not sure. I don't see a message about those 2 together. I do have a few asking about option plus.

Qphoria wrote:Actually it was fixed because "I" use it I don't use AlertPay

Believe me, I understand completely that PayPal is the #1 payment services provider out there. However not all of OpenCart's users can use PayPal (nor do some of them want to for that matter). I unfortunately can't use it. But I know that Alertpay is almost identical to PayPal in regards to the services they offer and features they provide. And I know they support itemized lists on checkout pages. That's the reason I requested itemized lists be added to the Alertpay module in the first place. It's not a nice feeling to know that it's available, yet since it's not as popular or widely used as PayPal it gets overlooked.

Qphoria wrote:Personally, after having dealt with 50+ payment gateways (it's what I do)... I find the ones that get right to it to be the smartest to work with and use. Those like gunpal and epath that just show you the straight forward..
Your Total: 10.00
Your CC:
Confirm
Done

Too many payment modules try to do too much. Your bday, your sister's first boyfriend, your dad's fingerprint scan, etc.

But I digress. I see the feature request. I'll see about adding itemized alertpay

Firstly thank you for working so hard on all those payment modules. It's appreciated by both me and i'm sure everyone else who uses OpenCart.

I understand your digression. I don't really care for all those payment modules that try and do too much either. Luckily I don't think itemized lists on the checkout page is considered "too much" as this is standard with PayPal and seems like it'd be a simple integration into Alertpay (however I don't have the coding knowledge yet to fiddle with the alertpay.php files myself nor would I dream of telling someone who knows better than me how simple or not coding is).

Anyway, thanks for taking the time in considering adding this to Alertpay.

Qphoria wrote:Not sure. I don't see a message about those 2 together. I do have a few asking about option plus.

I used your contact form on your site, and then I clicked on your Skype button and sent you an offline message as you weren't online at the time. I can try again, but I should go ahead and warn you, I can't use PayPal (which is the only option you provide on your site). I am only able to use Alertpay. If you feel like you would be willing to start accepting this payment method, then I would gladly like to buy your CMS content and Options update MODs.

I signed on with AlertPay when they first came out. I still have an account with them and they are indeed a straight rip off of paypal... which is a good thing. But they are even better because they are not an evil corporation like paypal, who makes up BS rules as they go and feels they can lock down ALL your money based on the simplest indiscretion.
End Rant.....

Yes I could accept AlertPay, but I just wish they would have over taken paypal and pp would have been shut down. But ebay saved them

I had never really checked out alertpay, but all this talk I went and looked. I thought paypals 3.9% + $0.30 was bad, but alertpay wants 4.9% + $0.25 for credit card orders.yikes!

AlertPay is allowing direct pay with credit card if a customer dont have alertpay account. (my customers are really happy)
on the other hand paypal is not allowing direct pay with credit card due to country restriction. huh! (where is WTO for god's sake)

now i am using AlertPay & paypal

Qphoria wrote:I signed on with AlertPay when they first came out. I still have an account with them and they are indeed a straight rip off of paypal... which is a good thing. But they are even better because they are not an evil corporation like paypal, who makes up BS rules as they go and feels they can lock down ALL your money based on the simplest indiscretion.
End Rant.....

Yes I could accept AlertPay, but I just wish they would have over taken paypal and pp would have been shut down. But ebay saved them

LOL, agreed with everything you say! I hate PayPal. Anyway, I just tried to buy the CMS and Options update MOD on your site, but it looks like you haven't enabled AlertPay yet. As soon as you enable it I can buy the MODs from you.

Thanks!

Xsecrets wrote:I had never really checked out alertpay, but all this talk I went and looked. I thought paypals 3.9% + $0.30 was bad, but alertpay wants 4.9% + $0.25 for credit card orders.yikes!

Yeah, they have a tad bit higher fee for credit card transactions, but they accept businesses that PayPal considers to be "high risk", and they don't lock down all your money for some BS reason like PayPal does. I will gladly pay a little higher fee if the service is good, and so far Alertpay's service has been really good for me.

Maansy wrote:AlertPay is allowing direct pay with credit card if a customer dont have alertpay account. (my customers are really happy)
on the other hand paypal is not allowing direct pay with credit card due to country restriction. huh! (where is WTO for god's sake)

now i am using AlertPay & paypal

Yep, that's the great thing about Alertpay, customers can pay directly with a credit card even if they don't have an Alertpay account. Again, better service than PayPal in my opinion.

HTMLCSSNoob wrote:Anyway, I just tried to buy the CMS and Options update MOD on your site, but it looks like you haven't enabled AlertPay yet. As soon as you enable it I can buy the MODs from you.

Thanks!

Nevermind Qphoria, I wasn't aware I could pay you for your MODs directly with my credit card through your Auth.net payment option. I went ahead and bought 3 of your MODs ($30 total).

Again, I clicked on the contact us button on your site and sent you a message (I think it was yesterday or the day before). Anyway, I just wanted to say again that I saw you have an Alertpay MOD offered on your website for $20. If that MOD was made to display an itemized list on checkout, I would be more than happy to buy that one from you as well.

Thanks!