Post by Gobbo » Fri Sep 12, 2025 6:02 am

Hi,

When in the UK the Royal Mail Shipping extenstion works.

We closed of all the countries, but the UK, this still worked. We've now opened Portugal, but customers are saying it says 'Warning: No shipping options available'.

How do we get the extension to recognise Portugal? And all other countries once available?
Last edited by Gobbo on Fri Sep 12, 2025 10:30 pm, edited 2 times in total.

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Post by khnaz35 » Fri Sep 12, 2025 4:14 pm

Gobbo wrote:
Fri Sep 12, 2025 6:02 am
We closed of all the counties, but the UK, this still worked.

How do we get the extension to recognise Portugal? And all other countries once available?
You said you’ve closed all the counties. Did you mean countries? If that was a typo, then you already have your answer.

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Post by Gobbo » Fri Sep 12, 2025 10:29 pm

Thank you for noticing, and thank you for your service.

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Post by khnaz35 » Fri Sep 12, 2025 11:06 pm

You are most welcome, if the issue has been addressed you can add word [SOLVED] in the very first post title.

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Post by Gobbo » Sat Sep 13, 2025 8:51 am

The typo wasn't the problem, it was my Royal Mail app not recognizing any country apart from the UK.

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