Post by talentive » Wed Aug 27, 2025 5:10 pm

Hi,

Opencart version 3.0.3.8. Site in question is of a running business of first copies of certain brands. Issue is that emails of order confirmation are being tagged due to copyright keywords originating from our site.

So, if I have list of keywords, where can I edit the email content before going out, essentially I'll only need to scan the product names in the order and replace copyright words with asterisks or remove them altogether.

So, where can I check that if product names in order has those keywords, replace them with asterisks and then send the email?

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Post by paulfeakins » Wed Aug 27, 2025 6:33 pm

talentive wrote:
Wed Aug 27, 2025 5:10 pm
Issue is that emails of order confirmation are being tagged due to copyright keywords originating from our site.
What service are you sending the emails through? Sounds like you need to change it.

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Post by talentive » Wed Aug 27, 2025 8:13 pm

The default opencart system, local service provider.
The service provider says that any email service will blacklist the IP if copyright infringement is found

Please suggest some, if any.

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Post by by mona » Thu Aug 28, 2025 1:00 am

There is no copyright infringement generated by standard OC emails - "certain fields" in standard opencart is your product names - but it sounds like something else sis going on with your site / email - what fields are you referring to? you can replace words using php - depending on your php version to some extent but the logic you can find https://www.php.net/manual/en/function.str-replace.php

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Post by talentive » Thu Aug 28, 2025 9:04 am

You're right, mainly I need to edit product names of the products in the order before the confirmation mail goes out, where do I do that.

And yes, copyright issue is with the product names, as they contain names of certain brands, whose first copies are the products.

So yes, I'll need to edit product names before sending out the email

And no, I cannot edit the actual product names on the site. I just need to do that in outgoing email

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Post by paulfeakins » Thu Aug 28, 2025 7:29 pm

talentive wrote:
Wed Aug 27, 2025 8:13 pm
The default opencart system, local service provider.
Then that is your web host.

I suggest you use something like MailChannels.

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Post by khnaz35 » Fri Aug 29, 2025 12:24 am

Look into your

Code: Select all

catalog/view/theme/default/template/mail

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