Post by digitaljoe » Fri Jul 11, 2025 11:08 pm

When I select a customer in the Admin dashboard, there is no information stored under the History or the Transactions tabs.
I know the customer has orders.
I know the customer was notified when the order status was changed.
This is not only on one store but various stores. OC 3.0.3.8, OC 3.0.3.9, OC 3.0.4.0, OC 3.0.4.1

See attached screenshots of empty tabs.
If someone could assist I would really appreciate it.

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???
Screenshot 2025-07-11 at 17.05.27.png
Empty History Tab
???
Screenshot 2025-07-11 at 17.05.15.png
Empty Transaction Tab

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Post by ADD Creative » Sat Jul 12, 2025 12:55 am

Orders don't appear under those sections. Transactions is for credits, etc. History is just for adding notes about the customer.

www.add-creative.co.uk


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Post by digitaljoe » Sat Jul 12, 2025 2:36 pm

Many thanks for your feedback. It all makes sense now.

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