Post by sterikal » Fri May 02, 2025 3:14 am

I am using 3.0.38 with the default theme (colours edited with ZenEditor)

Twice in the last 2 weeks the descriptions to around 75% of the products have disappeared. The second time I was able to restore backup and retrieve the descriptions. Other than this, the website is working fine and I have no other issues with the site.

I am hoping that someone may have experienced the same thing and knows how to stop it happening again? Could it be an issue with an extension? If so, what type of extension would have this affect?

Any help or guidance would be gratefully received.

Cheers
Marc
Last edited by sterikal on Fri May 02, 2025 1:17 pm, edited 1 time in total.

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Post by by mona » Fri May 02, 2025 6:11 am

Could be anything including being hacked

DISCLAIMER:
You should not modify core files .. if you would like to donate a cup of coffee I will write it in a modification for you.


https://www.youtube.com/watch?v=zXIxDoCRc84


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Post by Joe1234 » Fri May 02, 2025 9:58 am

Did you check your log, both php and OC admin?

v3.0.4.0 php 8.1
I'm here for a reason, if your response is contact a/the developer, just don't reply.


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Post by sterikal » Fri May 02, 2025 1:16 pm

I think I may have solved it. It appears to have been a quick edit extension. Now removed and the site is working fine.

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