Post by austurki@gmail.com » Sat Apr 05, 2025 11:20 pm

hi
i am using opencart 3.0.8 journal theme..the order email notification coming as plain text ..but why not come as table format in the email??

how to fix that
is it html format problem?
where i have to check?
in email settings
or website file templates
thanks in advance

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Post by Cue4cheap » Sat Apr 05, 2025 11:53 pm

austurki@gmail.com wrote:
Sat Apr 05, 2025 11:20 pm
hi
i am using opencart 3.0.8 journal theme..
VERY first question ... does it work with the default theme?

Unfortunately journal messes with all sorts of code and who knows if it is OC or journal or something else you added in.

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Post by khnaz35 » Sun Apr 06, 2025 12:14 am

You can try this one if need some advance control.
https://www.opencart.com/index.php?rout ... n_id=21842

Got an urgent question that’s keeping you up at night? There might just be a magical inbox ready to help: khnaz35@gmail.com
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Post by JNeuhoff » Sun Apr 06, 2025 12:40 am

To start with: There is no such OpenCart 3.0.8 version. Secondly, you should use OpenCart, not the Journal3 framework. The OpenCart order confirmation emails are formatted just fine with regards to HTML tables.

As regards the Journal framework: Please contact its customer support. See also this forum thread as to why we think that the Journal3 framework shouldn't be used.

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Post by paulfeakins » Mon Apr 07, 2025 6:26 pm

austurki@gmail.com wrote:
Sat Apr 05, 2025 11:20 pm
i am using opencart 3.0.8 journal theme..the order email notification coming as plain text ..but why not come as table format in the email??
There are extensions that copy the admin on the customer order confirmation email - that should work for your purposes.

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