Internal Server Error 500

Hi
later i install new paid theme to `opencart 4, and I followed all the steps attached to the theme guide.
but when open frontend website error 500 "Internal Server Error!" occurred as in the attached picture.
how can I fix this error?

saleh91 wrote: ↑

Sat Nov 16, 2024 3:51 pm

Hi
later i install new paid theme to `opencart 4, and I followed all the steps attached to the theme guide.
but when open frontend website error 500 "Internal Server Error!" occurred as in the attached picture.
how can I fix this error?

What opencart version? Whole 4 digits.
What does the server error log say?
Ask the theme developer since you paid for the theme.
Mike

Cue4cheap wrote: ↑

Sat Nov 16, 2024 11:50 pm

saleh91 wrote: ↑

Sat Nov 16, 2024 3:51 pm

Hi
later i install new paid theme to `opencart 4, and I followed all the steps attached to the theme guide.
but when open frontend website error 500 "Internal Server Error!" occurred as in the attached picture.
how can I fix this error?

What opencart version? Whole 4 digits.
What does the server error log say?
Ask the theme developer since you paid for the theme.
Mike

opencart Version 4.0.2.3
this is 2 errors message:
"PHP Warning: Undefined array key "head_name" in /home/watigrou/public_html/extension/so_beautyxtore/catalog/controller/module/so_searchpro.php on line 81

PHP Warning: Undefined array key "head_name" in /home/watigrou/public_html/extension/so_beautyxtore/catalog/controller/module/so_searchpro.php on line 93"
and this is "so_searchpro.php" file in attached photo

You need to also look in you server or PHP error logs, not the OpenCart one. Ask your host where these are if you don't know.

saleh91 wrote: ↑

Sun Nov 17, 2024 12:24 am

opencart Version 4.0.2.3
this is 2 errors message:
"PHP Warning: Undefined array key "head_name" in /home/watigrou/public_html/extension/so_beautyxtore/catalog/controller/module/so_searchpro.php on line 81

PHP Warning: Undefined array key "head_name" in /home/watigrou/public_html/extension/so_beautyxtore/catalog/controller/module/so_searchpro.php on line 93"
and this is "so_searchpro.php" file in attached photo

Is there any reason why you won't ask the extension and/or theme author to fix these bugs?

ADD Creative wrote: ↑

Sun Nov 17, 2024 12:41 am

You need to also look in you server or PHP error logs, not the OpenCart one. Ask your host where these are if you don't know.

there is no errors in "error_log" file on server

JNeuhoff wrote: ↑

Sun Nov 17, 2024 12:47 am

saleh91 wrote: ↑

Sun Nov 17, 2024 12:24 am

opencart Version 4.0.2.3
this is 2 errors message:
"PHP Warning: Undefined array key "head_name" in /home/watigrou/public_html/extension/so_beautyxtore/catalog/controller/module/so_searchpro.php on line 81

PHP Warning: Undefined array key "head_name" in /home/watigrou/public_html/extension/so_beautyxtore/catalog/controller/module/so_searchpro.php on line 93"
and this is "so_searchpro.php" file in attached photo

Is there any reason why you won't ask the extension and/or theme author to fix these bugs?

I contacted him and no response yet

You can temporarily disable the extension and continue working. However, I recommend sticking with OpenCart version 3.0.4.0 for now, unless you're confident in resolving the bugs and issues present in version 4.

saleh91 wrote: ↑

Sun Nov 17, 2024 12:56 am

there is no errors in "error_log" file on server

If your are still getting 500 internal server errors, ask you host for the server error log.

Better to stick with Opencart 3.0.4.0 which is PHP8 compatible, we need to wait for next stable version of Opencart maybe OC 4.1.0.0 or Maybe OC 5 .