Post by damir » Mon Jul 22, 2024 8:51 pm

Hello

I am using 2.1.0.2 version and I have noticed the orders with cash on demand (COD) are missing in the dashboard. I can see that the customer ordered something with COD payment in the Recent activity window. And I can see the order. Only this order. Other COD orders are somewhere and I can not find them.
They are not visible in the order page. And I can see by the order number that a lot of orders are missing.

Has anybody had a problem like this? Thank you for help and suggestions.

Damir

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Post by grgr » Mon Jul 22, 2024 10:10 pm

COD is Cash on delivery, FYI.

From the order list, select and filter for "missing Orders". You might find them in there.

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Post by johnp » Tue Jul 23, 2024 2:19 am

damir wrote:
Mon Jul 22, 2024 8:51 pm
Hello

I am using 2.1.0.2 version and I have noticed the orders with cash on demand (COD) are missing in the dashboard. I can see that the customer ordered something with COD payment in the Recent activity window. And I can see the order. Only this order. Other COD orders are somewhere and I can not find them.
They are not visible in the order page. And I can see by the order number that a lot of orders are missing.

Has anybody had a problem like this? Thank you for help and suggestions.

Damir
Take a screenshot of your COD extension settings.

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Post by paulfeakins » Tue Jul 23, 2024 7:01 pm

damir wrote:
Mon Jul 22, 2024 8:51 pm
I am using 2.1.0.2 version
And what extensions?

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