My host transferred my 3.0.3.8 store to a new server and everything went well except for the customer and admin mail is not sending. Host thinks it software script but I think it is new server side problem. Can anyone help me figure out what is wrong! Live store not sending any emails!
OpenCart 3.0.3.8
www.wattstruckcenter.com/shop
To start, SMTP authenticated mail is the way to go. PHPMail is commonly used by spammers so it's going to get flagged by mail servers. Give SMTP configuration a try first and report back.rocketfoot wrote: ↑Sat Jun 22, 2024 3:38 amMy host transferred my 3.0.3.8 store to a new server and everything went well except for the customer and admin mail is not sending. Host thinks it software script but I think it is new server side problem. Can anyone help me figure out what is wrong! Live store not sending any emails!
ELEV8TE Website Development
Available for hire - please contact me at https://www.elev8tewebsitedevelopment.com/contact
https://www.elev8tewebsitedevelopment.com
I have tested SMTP but after I click submit on my contact form, there is no confirmation screen, it just goes to a blank white screen and no email is received. When I switch back to PHPMail, I get a confirmation screen on the contact form, but still no email is received!
OpenCart 3.0.3.8
www.wattstruckcenter.com/shop
You need to check both your PHP and OpenCart errors logs for both the Mail and SMTP. Also check you outgoing mail server logs to see it the email reached that far. In cPanel it's call Track Delivery.
PHPMail seems to be working now! My host had to request the new server be removed form a blacklist! Apparently, all the new action from setting up the new IP's triggered a red flag somewhere! Thank, folks!!
OpenCart 3.0.3.8
www.wattstruckcenter.com/shop
You need to check your logs and/or display error reporting to find the error message that's being created. It could also be in public_html/error_logrocketfoot wrote: ↑Sat Jun 22, 2024 5:57 pmI have tested SMTP but after I click submit on my contact form, there is no confirmation screen, it just goes to a blank white screen and no email is received. When I switch back to PHPMail, I get a confirmation screen on the contact form, but still no email is received!
ELEV8TE Website Development
Available for hire - please contact me at https://www.elev8tewebsitedevelopment.com/contact
https://www.elev8tewebsitedevelopment.com
Now it working, you may want to check the emails being sent out with a email deliverability checker such as mail-tester.com. Could be that they look like spam, causing a problem.
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