Using the inbuilt basic captcha (yes I know it not great) I have a weird problem that the image of the captcha is not shown on the contact us page, while the text and input box are shown. On all other pages like registration etc it is shown without problem. It is even shown on the contact page as a result of the error message from incorrect submit. Its just not shown when the contact page is first loaded. From what I can figure out from the firefox developer tools I think the image may not exist or is size 0x0.
Tested on oc 3.0.3.8 and 3.0.3.9 with default & custom themes
I have exhausted my limited skills....
Have you tried clearing your browser cache? What is the response/status code of /index.php?route=extension/captcha/basic/captcha in the Network tab of your web browser's developer tool?
looking at ....index.php?route=extension/captcha/basic/captcha after the contact page loads without displaying the captcha image, it is ;
src="http://..../index.php?route=extension/captcha/basic/captcha" alt="The image “http://..../index.php?route=extension/captcha/basic/captcha” cannot be displayed because it contains errors."
I've managed to download the index.jpg from this and it is without any captcha code, ie the captcha graphics background without any Letters or numbers
src="http://..../index.php?route=extension/captcha/basic/captcha" alt="The image “http://..../index.php?route=extension/captcha/basic/captcha” cannot be displayed because it contains errors."
I've managed to download the index.jpg from this and it is without any captcha code, ie the captcha graphics background without any Letters or numbers
Do you have a valid reason to hide your Site URL, so someone else could take a look ?
My Github OC Site: https://github.com/IP-CAM
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If anyone wants to look
Contacts has no captcha image , until after submit has been pressed and captcha fails and generates a new code
http://www.digiplex.com.au/shop/index.p ... on/contact
Account registration and every other place captcha is used, no problem, the image is displayed
https://www.digiplex.com.au/shop/index. ... t/register
It seems that there is no captcha code generated by the contact page as the cause of the problem
Contacts has no captcha image , until after submit has been pressed and captcha fails and generates a new code
http://www.digiplex.com.au/shop/index.p ... on/contact
Account registration and every other place captcha is used, no problem, the image is displayed
https://www.digiplex.com.au/shop/index. ... t/register
It seems that there is no captcha code generated by the contact page as the cause of the problem
Seem to work well:
Attachments
test.png (197.77 KiB) Viewed 1643 times
My Github OC Site: https://github.com/IP-CAM
5'600 + FREE OC Extensions, on the World's largest private Github OC Repository Archive Site.
Works fine when using FireFox, not so with Chrome.
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Seems OK to me. However, your config.php files could be wrong. If your want to use https on your site you need to make all URLs https. The captcha image is being cached, which is not ideal.
Check your OpenCart error log, your PHP error log and your server error log. Maybe it was a one off error being cached or blocked by a firewall such as ModSecurity.
Check your OpenCart error log, your PHP error log and your server error log. Maybe it was a one off error being cached or blocked by a firewall such as ModSecurity.
Thankyou for looking. But please follow through and submit a contact message.
This is because I'm experimenting and don't know what coding is currrent at that time. I have added some code during the captcha function when it creates the image to generate a new code - if (empty($this->session->data['captcha'])) { - but I don't know how to store this new code so it can be checked during validation. So even though the image is now displayed, data['captcha'] is probably still empty and validation will fail.
So at any given moment I could have different experimental coding running, so first looks could be deceiving. My potential fix is dodgy but its all my skill level allows. Fixing the actual cause why the contact page doesn't create a code is what really needs to be corrected.
This is because I'm experimenting and don't know what coding is currrent at that time. I have added some code during the captcha function when it creates the image to generate a new code - if (empty($this->session->data['captcha'])) { - but I don't know how to store this new code so it can be checked during validation. So even though the image is now displayed, data['captcha'] is probably still empty and validation will fail.
So at any given moment I could have different experimental coding running, so first looks could be deceiving. My potential fix is dodgy but its all my skill level allows. Fixing the actual cause why the contact page doesn't create a code is what really needs to be corrected.
Thanks for you comments and testing. It works for me on the same PC using Opera browser but not with firefox. And i suspect it worked previously with older versions of firefox.
I wont say its solved, but think its more to do with whats going on outside opencart than within it.
I wont say its solved, but think its more to do with whats going on outside opencart than within it.
Try this fix for cache control.
https://github.com/opencart/opencart/pull/13599
https://github.com/opencart/opencart/pull/13599
You will need to clear your web browser cache after making that change.
You also need to fix your config.php and admin/config.php files.
You also need to fix your config.php and admin/config.php files.
Perhaps it's doing some wrong image caching somewhere. Is your server using a CDN?
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