Post by Frances1961 » Fri Apr 26, 2024 1:41 am

Looking for some advise please:

If I created a coupon code to welcome new accounts. What's to stop guest purchasers also using that same code if passed to them?

When I ran a test where I created a coupon as a welcome discount for new accounts with one-time usage per customer, that worked great but when checked out as a guest I was also able to use that same code repeatedly?
Am I doing something wrong or is this correct?

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Post by Cue4cheap » Fri Apr 26, 2024 2:19 am

Frances1961 wrote:
Fri Apr 26, 2024 1:41 am
Looking for some advise please:

If I created a coupon code to welcome new accounts. What's to stop guest purchasers also using that same code if passed to them?

When I ran a test where I created a coupon as a welcome discount for new accounts with one-time usage per customer, that worked great but when checked out as a guest I was also able to use that same code repeatedly?
Am I doing something wrong or is this correct?
Set Uses per Coupon to 1.

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Post by paulfeakins » Fri Apr 26, 2024 7:39 pm

Cue4cheap wrote:
Fri Apr 26, 2024 2:19 am
Set Uses per Coupon to 1.
That would mean it only works once ever.

So you probably mean uses per customer ... but how does the system know if someone is using different guest accounts?

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Post by Cue4cheap » Fri Apr 26, 2024 8:39 pm

paulfeakins wrote:
Fri Apr 26, 2024 7:39 pm
Cue4cheap wrote:
Fri Apr 26, 2024 2:19 am
Set Uses per Coupon to 1.
That would mean it only works once ever.

So you probably mean uses per customer ... but how does the system know if someone is using different guest accounts?
True but they wrote "I created a coupon code to welcome new accounts".... so one coupon code per new account and the account holder should be the only one using it. Setting Uses per Coupon to 1 means if the account holder gives the code to someone else, and it gets used, they themselves are SOL.
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Post by Johnathan » Fri Apr 26, 2024 10:10 pm

Setting "Uses Per Customer" to 1 does not prevent guests from using the coupon, but setting "Customer Login" to "Yes" does. You'll want to do both to avoid guests reusing the coupon over and over again.

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Post by paulfeakins » Mon Apr 29, 2024 7:47 pm

Johnathan wrote:
Fri Apr 26, 2024 10:10 pm
Setting "Uses Per Customer" to 1 does not prevent guests from using the coupon, but setting "Customer Login" to "Yes" does. You'll want to do both to avoid guests reusing the coupon over and over again.
Nice. Sounds like this answers the question, so could the OP add [SOLVED] to the start of this topic title if so?

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Post by straightlight » Mon Apr 29, 2024 9:38 pm

Take note that subscription payments can also be set, therefore, coupon codes could also be reused based on these terms.

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