Post by agasar » Sat Apr 06, 2024 11:48 pm

Hello

There is a website using Opencart. The following errors are constantly coming.
I use cloudlinux. Their technical support team. "".htaccess" He said it was caused by the problem in the file, but I could not find the problem.

Log records are below.
[Sat Apr 06 18:00:18.484783 2024] [lsapi:error] [pid 2658367:tid 140195038816000] [remote 2a01:4f4:c0c:7777::1:0] [host xxxx.com] Error on sending request(GET / HTTP/2.0); uri(/) content-length(0): ReceiveAckHdr: nothing to read from backend (LVE ID 1152), check http://docs.cloudlinux.com/mod_lsapi_tr ... oting.html, referer: https://www.xxxx.com/
The ".htaccess" file content in Opencart FTP is as follows. ".htaccess" is an error caused by this file, but I could not find it.

Opencart If I also threw the original ".htaccess" file, the above log errors are constantly coming.

I am waiting for your suggestions on what can be done about this.

Opencart ".htaccess" file content is below.
# 1.To use URL Alias you need to be running apache with mod_rewrite enabled.

# 2. In your opencart directory rename htaccess.txt to .htaccess.

# For any support issues please visit: http://www.opencart.com

Options +FollowSymlinks

# Prevent Directory listing
Options -Indexes

# Prevent Direct Access to files
<FilesMatch "(?i)((\.tpl|\.twig|\.ini|\.log|(?<!robots)\.txt))">
Require all denied
## For apache 2.2 and older, replace "Require all denied" with these two lines :
# Order deny,allow
# Deny from all
</FilesMatch>

# SEO URL Settings
RewriteEngine On
# If your opencart installation does not run on the main web folder make sure you folder it does run in ie. / becomes /shop/

RewriteBase /
RewriteRule ^sitemap.xml$ index.php?route=extension/feed/google_sitemap [L]
RewriteRule ^googlebase.xml$ index.php?route=extension/feed/google_base [L]
RewriteRule ^system/storage/(.*) index.php?route=error/not_found [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteCond %{REQUEST_URI} !.*\.(ico|gif|jpg|jpeg|png|js|css)
RewriteRule ^(.*)\ (.*)$ /$1+$2 [L,R=301]

### Additional Settings that may need to be enabled for some servers
### Uncomment the commands by removing the # sign in front of it.
### If you get an "Internal Server Error 500" after enabling any of the following settings, restore the # as this means your host doesn't allow that.

# 1. If your cart only allows you to add one item at a time, it is possible register_globals is on. This may work to disable it:
# php_flag register_globals off

# 2. If your cart has magic quotes enabled, This may work to disable it:
# php_flag magic_quotes_gpc Off

# 3. Set max upload file size. Most hosts will limit this and not allow it to be overridden but you can try
# php_value upload_max_filesize 999M

# 4. set max post size. uncomment this line if you have a lot of product options or are getting errors where forms are not saving all fields
# php_value post_max_size 999M

# 5. set max time script can take. uncomment this line if you have a lot of product options or are getting errors where forms are not saving all fields
# php_value max_execution_time 200

# 6. set max time for input to be recieved. Uncomment this line if you have a lot of product options or are getting errors where forms are not saving all fields
# php_value max_input_time 200

# 7. disable open_basedir limitations
# php_admin_value open_basedir none

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Post by ADD Creative » Sun Apr 07, 2024 9:35 pm

The last RewriteRule is wrong for OpenCart. Use the original htaccess from your version of OpenCart.

www.add-creative.co.uk


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Post by agasar » Mon Apr 08, 2024 12:16 am

Hello
Thank you for your reply.

I also assign .htaccess its own original file and I continue to get the same errors.

The following opencart-3.0.3.3.8 is the .htaccess file. I am getting the same errors again.
# 1.To use URL Alias you need to be running apache with mod_rewrite enabled.

# 2. In your opencart directory rename htaccess.txt to .htaccess.

# For any support issues please visit: http://www.opencart.com

Options +FollowSymlinks

# Prevent Directory listing
Options -Indexes

# Prevent Direct Access to files
<FilesMatch "(?i)((\.tpl|\.twig|\.ini|\.log|(?<!robots)\.txt))">
Require all denied
## For apache 2.2 and older, replace "Require all denied" with these two lines :
# Order deny,allow
# Deny from all
</FilesMatch>

# SEO URL Settings
RewriteEngine On
# If your opencart installation does not run on the main web folder make sure you folder it does run in ie. / becomes /shop/

RewriteBase /
RewriteRule ^sitemap.xml$ index.php?route=extension/feed/google_sitemap [L]
RewriteRule ^googlebase.xml$ index.php?route=extension/feed/google_base [L]
RewriteRule ^system/storage/(.*) index.php?route=error/not_found [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteCond %{REQUEST_URI} !.*\.(ico|gif|jpg|jpeg|png|js|css)
RewriteRule ^([^?]*) index.php?_route_=$1 [L,QSA]

### Additional Settings that may need to be enabled for some servers
### Uncomment the commands by removing the # sign in front of it.
### If you get an "Internal Server Error 500" after enabling any of the following settings, restore the # as this means your host doesn't allow that.

# 1. If your cart only allows you to add one item at a time, it is possible register_globals is on. This may work to disable it:
# php_flag register_globals off

# 2. If your cart has magic quotes enabled, This may work to disable it:
# php_flag magic_quotes_gpc Off

# 3. Set max upload file size. Most hosts will limit this and not allow it to be overridden but you can try
# php_value upload_max_filesize 999M

# 4. set max post size. uncomment this line if you have a lot of product options or are getting errors where forms are not saving all fields
# php_value post_max_size 999M

# 5. set max time script can take. uncomment this line if you have a lot of product options or are getting errors where forms are not saving all fields
# php_value max_execution_time 200

# 6. set max time for input to be recieved. Uncomment this line if you have a lot of product options or are getting errors where forms are not saving all fields
# php_value max_input_time 200

# 7. disable open_basedir limitations
# php_admin_value open_basedir none
Below is the error report I received.
[Sun Apr 07 18:30:16.450022 2024] [lsapi:error] [pid 3832854:tid 140195105957632] [remote 2a01:4f8:c0c:7873::1:0] [host www.xxx.com] Error on sending request(GET / HTTP/2.0); uri(/) content-length(0): ReceiveAckHdr: nothing to read from backend (LVE ID 1152), check http://docs.cloudlinux.com/mod_lsapi_tr ... oting.html, referer: http://www.xxx.com/

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Post by ADD Creative » Mon Apr 08, 2024 12:37 am

The issue is not with your htaccess then. The default OpenCart one should work fine. You will need to go back to your host.

www.add-creative.co.uk


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Post by agasar » Mon Apr 08, 2024 2:10 am

Hello

the website works smoothly. I can't find a solution to this because the error logs in the log lr are annoying. I use cloudlinux and the technical team there said there is a problem with your .htaccess file. But I still can't find the problem, the same errors keep coming.

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Post by agasar » Mon Apr 08, 2024 2:17 am

Hello

error report in logs
[Sun Apr 07 21:15:35.174053 2024] [rewrite:error] [pid 3964735:tid 140195349346048] [remote 85.208.96.195:0] AH10411: Rewritten query string contains control characters or spaces

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Post by ADD Creative » Mon Apr 08, 2024 5:20 am

Look in your access logs for any URLs with control characters or spaces.

www.add-creative.co.uk


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Post by hostking » Tue Apr 23, 2024 11:50 pm

When we troubleshoot these things and to be sure we usually rename the .htaccess file to htaccessold and test the front page. If it works then we know its some thing in htaccess and start commenting section out one at a time to find the cause.

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