Post by Girlinabillion » Wed Apr 17, 2024 11:24 am

Hello,

I'm using OpenCart 3.0.3.2 with Journal Theme 3, Pro Email Template by GeekoDev, and some custom code to send a copy of form submission emails to the customer, on A2 Host servers. Mail is set up with SMTP port 465.

I'm having issues with the customer copy of emails generated through the website (including order confirmations) being marked as spam and failing DKIM due to missing Message-ID in the header. I'm not sure if it might be related to this issue: viewtopic.php?t=224659 but all domain to domain emails seem fine. ie: the admin copy of emails, or if I submit a contact us form using a domain email, it doesn't seem to fail DKIM. It's only when OpenCart sends email to an external address.

This is above my coding skill level (to really dig in and make sure it's done correctly) and I'd like to hire someone to fix the issue for me.

Let me know what you got! Thanks! :)

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Post by paulfeakins » Wed Apr 17, 2024 11:33 am

Feel free to drop us an email for a quick estimate: info@antropy.co.uk

UK OpenCart Hosting | OpenCart Audits | OpenCart Support - please email info@antropy.co.uk


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Post by Girlinabillion » Wed Apr 17, 2024 12:29 pm

paulfeakins wrote:
Wed Apr 17, 2024 11:33 am
Feel free to drop us an email for a quick estimate: info@antropy.co.uk
Email sent - thanks Paul

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Post by alanjones » Wed Apr 17, 2024 1:58 pm

Hello there
Greetings!

I have thoroughly reviewed your requirements and am ready to assist you in fixing the issue.

If you would like to discuss this further, please do not hesitate to reach out to me using the contact information provided below.

E- alanjones(dot)tis(at)gmail(dot)com
Skype - live:.cid.6a62b7b34d1aa390

I am looking forward to hearing from you.

Best regards
Alan Jones

Opencart Specialist | E- alanjones(dot)tis(at)gmail(dot)com |Skype - live:.cid.6a62b7b34d1aa390


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Post by JackSm » Wed Apr 17, 2024 2:55 pm

With my expertise in OpenCart, Journal Theme, Pro Email Template by GeekoDev, and custom code, I can help resolve your email issues.
We'll focus on DKIM configuration, SMTP settings, email content, server setup, and theme compatibility

If you require further communication or have any specific details or questions, please feel free to reach out to me via email at:

Email: jack(at)technogiq(dot)com
Skype: live:.cid.a0f06a69cf1c6478

I look forward to hearing from you and assisting with your e-commerce update.

Regards,
Jack

E- jack(at)technogiq(dot)com |Skype - live:.cid.a0f06a69cf1c6478


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Post by ianradnor089 » Wed Apr 17, 2024 2:56 pm

Hello There,
Greetings!

After reviewing your requirements, I'm excited about the opportunity to help with the custom work on your website.

Please connect with me on the following contact details or share your contact info to discuss this further.

Email: ianradnor088(at)gmail(dot)com
Skype: live:ianradnor088

Eagerly anticipate your response.

Regards,
Ian

Opencart Specialist | Email: ianradnor088@gmail.com | Skype: ianradnor088 | Ph. +13232875754 |


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Post by SohBH » Thu Apr 18, 2024 4:57 pm

Hey, valid DKIM, SPF and PTR records can help reduce the chances of that happening.

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