[SOLVED] [3.0.3.6] Godaddy forced migration from CloudLinux 6 to CloudLinux 8 and mobile checkout is broken

1. Running OC [3.0.3.6]
2. Theme is Default X
3. (Additional) Installed Extensions: Shipstation, Square, Payment Icons, sort by newest, out of stock button
4. (Additional) Installed Translations: NONE
5. Used php Version: 7.4
6. Used Browser and Version: Opera, Safari, Chrome, Firefox...


I got an email from a customer an hour ago stating:
Hello,

Is your website broken atm? I'm trying to place an order and keep getting:

": Trying to access array offset on value of type bool in
/home/jb1styl5ul7r/public_html/catalog/controller/startup/startup.php
on line
166

Thanks,
Matt

Opened my email and saw that godaddy had done a migration to make the switch from CloudLinux 6 to CloudLinux 8 just an hour before.

I tried to checkout through my website on my laptop and everything still works but when using mobile, as soon as i login to my customer acct and go to cart then I get the same error as my customer reported. (See screenshot)



Line 166 seems to be a type of tax calculation if I am not mistaken?
$this->tax->setShippingAddress($this->session->data['shipping_address']['country_id'], $this->session->data['shipping_address']['zone_id']);

Anyone have any experience with this? Business is crippled. [

Thanks.

Are you SURE they didn't update to PHP 8.X?
What do the error logS say?
Mike

thanks for your response!

Im def running 7.4 after a long frustrating failed attempt to upgrade the site I have always left it there. I can go up to 8.0 without breaking the site but 8.2 will not work. I tried toggling back and forth from 7.4 to 8.0 to see if either would clear the issue on mobile browsing but there was no effect so I reset it to 7.4

I am sorry I did not spot the question about my error logs. Pretty much the same language, see screenshot:

Cold Storage wrote: ↑

Sat Apr 06, 2024 8:38 am

I am sorry I did not spot the question about my error logs. Pretty much the same language, see screenshot:

And the php error log?

Update: I signed out and back in of my account and now the error is happening on my desktop as well. See screenshot.

Are you SURE of like 166?
There has been an issue with your OC version and 7.4.
It references line 166 being:
if (isset($this->session->data['shipping_address'])) {

viewtopic.php?t=217408&start=20

Cue4cheap wrote: ↑

Sat Apr 06, 2024 9:09 am

Are you SURE of like 166?
There has been an issue with your OC version and 7.4.
It references line 166 being:
if (isset($this->session->data['shipping_address'])) {

viewtopic.php?t=217408&start=20

I am so embaressed, I did search for known issues to the best of my ability.
This resolved my issue.
Thank you so much!