Post by trixiemay » Thu Mar 21, 2024 4:56 pm

OC3.0.3.7
I have removed the files in the storage/cache directory that is in the root of the server (outside OC directory). Now my site renders blank with no code - even the login page. What files should be in the storage/cache directory and how do I retrieve them? I have backed up the database but not the site files.

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Post by JNeuhoff » Thu Mar 21, 2024 7:31 pm

Could be a Internal Server 500 error. What's in your server's error log?

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Post by paulfeakins » Thu Mar 21, 2024 8:18 pm

trixiemay wrote:
Thu Mar 21, 2024 4:56 pm
What files should be in the storage/cache directory and how do I retrieve them?
Only a 0 byte index.html file and that won't be the problem.

As above, a blank page usually means there's an error that's being hidden, this might help:
https://www.antropy.co.uk/blog/error-me ... howing-up/

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Post by trixiemay » Fri Mar 22, 2024 6:02 am

paulfeakins wrote:
Thu Mar 21, 2024 8:18 pm
Only a 0 byte index.html file and that won't be the problem.

As above, a blank page usually means there's an error that's being hidden, this might help:
https://www.antropy.co.uk/blog/error-me ... howing-up/
Trouble is even the admin login is rendering blank.

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Post by paulfeakins » Fri Mar 22, 2024 8:25 pm

trixiemay wrote:
Fri Mar 22, 2024 6:02 am
Trouble is even the admin login is rendering blank.
Error logs can also be viewed if you have FTP access?

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