Post by vivienneanthony » Sat Feb 24, 2024 2:31 pm

Hello,

I am having an issue with Opencart Version 3.0.3.2. A person can register but once they do and with some testing. A blank page appears. I am not sure what is the caused. There are three modules I Installed SEO - Canonical URL [3xxx], Geo IP Tools, Email Verfication and Aaratechnologies. I'm not sure if it messed up the registering process because if you look at the page source. There is a page but not visible. It can be tested out at this page https://thehofshop.com/index.php?route=account/register

Does anyone know what might be the cause? I have to troubleshoot. It's not the email settings.

Sincerely
Vivienne

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Post by straightlight » Sat Feb 24, 2024 9:06 pm

vivienneanthony wrote:
Sat Feb 24, 2024 2:31 pm
Hello,

I am having an issue with Opencart Version 3.0.3.2. A person can register but once they do and with some testing. A blank page appears. I am not sure what is the caused. There are three modules I Installed SEO - Canonical URL [3xxx], Geo IP Tools, Email Verfication and Aaratechnologies. I'm not sure if it messed up the registering process because if you look at the page source. There is a page but not visible. It can be tested out at this page https://thehofshop.com/index.php?route=account/register

Does anyone know what might be the cause? I have to troubleshoot. It's not the email settings.

Sincerely
Vivienne
Server error logs.

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Post by vivienneanthony » Sun Feb 25, 2024 7:31 am

straightlight wrote:
Sat Feb 24, 2024 9:06 pm
Server error logs.
I'm talking to the Internet website hosting company. Since the website is on a shared hosting account. I have no access to the server logs as to apache or php. They are looking into it.

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Post by ADD Creative » Sun Feb 25, 2024 8:01 pm

You should be able to find you PHP error log. You may be able to use phpinfo() to find them.

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Post by paulfeakins » Mon Feb 26, 2024 8:57 pm

vivienneanthony wrote:
Sun Feb 25, 2024 7:31 am
I have no access to the server logs as to apache or php.
Not true, and this is how to find them: https://www.antropy.co.uk/blog/error-me ... howing-up/

UK OpenCart Hosting | OpenCart Audits | OpenCart Support - please email info@antropy.co.uk


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