Post by Mike Guenther » Thu Feb 08, 2024 1:41 am

Hello All,

I just recently noticed that if I set my other two payment options ("Processing" for checks and "PO started" for Purchase Orders) to subtract stock after an order is processed, they will subtract stock-however, they will not auto update their status. They remain at "Processed". If I do NOT have them selected to subtract stock, then the status will auto update like they should, but will not subtract stock. What's really weird is that the auto generated emails (invoices) will have the correct auto updated status-just not on the admin side under sales/Orders. Credit Card orders work just fine.

I know, it's a strange one-I have researched a ton before and haven't found the answer yet.

Anyone have any ideas? Running OC 3.0.3.8

Thanks!
Last edited by Mike Guenther on Fri Feb 09, 2024 12:29 am, edited 1 time in total.

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Post by ADD Creative » Thu Feb 08, 2024 5:50 pm

Try clearing all caches including storage/cache and web browser.

What does the order history show? Does it show the status being set multiple times or just the once?

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Post by Mike Guenther » Thu Feb 08, 2024 10:34 pm

That did it! I cannot believe it was a simple Cache issue. Thanks so much!

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Post by paulfeakins » Fri Feb 09, 2024 12:09 am

Mike Guenther wrote:
Thu Feb 08, 2024 10:34 pm
That did it! I cannot believe it was a simple Cache issue. Thanks so much!
So now please add [SOLVED] to the start of this topic title.

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