No longer receiving emails

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Post by bierhuis » Tue Jan 30, 2024 11:56 pm

Just wondering if anyone could help?

I'm no longer receiving order emails into my gmail account.

Not changed any settings on opencart or gmail.

Just wondering if anyone had any ideas why?
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Re: No longer receiving emails

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Post by Cue4cheap » Wed Jan 31, 2024 2:14 am

bierhuis wrote: ↑
Tue Jan 30, 2024 11:56 pm
 Just wondering if anyone could help?

I'm no longer receiving order emails into my gmail account.

Not changed any settings on opencart or gmail.

Just wondering if anyone had any ideas why?
Standard info needed for anyone to try and help.
OC version
Extensions (especially any dealing with email or functions)
Any errors in the logS?
Did your host make a changes?
Mike

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Re: No longer receiving emails

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Post by bierhuis » Thu Feb 01, 2024 2:36 am

OC version - Version 2.0.3.1
Extensions (especially any dealing with email or functions) - Nothing that has been added in years
Any errors in the logS? - no
Did your host make a changes? Not that I know
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Re: No longer receiving emails

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Post by Cue4cheap » Thu Feb 01, 2024 2:58 am

bierhuis wrote: ↑
Thu Feb 01, 2024 2:36 am
 OC version - Version 2.0.3.1
Extensions (especially any dealing with email or functions) - Nothing that has been added in years
Any errors in the logS? - no
Did your host make a changes? Not that I know
You getting any emails you send from OC?
Any email checkers you have tried?
Mike

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Re: No longer receiving emails

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Post by bierhuis » Thu Feb 01, 2024 3:54 am

Nothing coming through via OC
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Re: No longer receiving emails

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Post by Cue4cheap » Thu Feb 01, 2024 6:13 am

Have you tried any of the email delivery checkers?
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Re: No longer receiving emails

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Post by paulfeakins » Fri Feb 02, 2024 12:23 am

Cue4cheap wrote: ↑
Thu Feb 01, 2024 6:13 am
 Have you tried any of the email delivery checkers?
Mike
https://mailtester.com/en/

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Re: No longer receiving emails

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Post by bierhuis » Sat Feb 03, 2024 6:10 pm

Your email address is Safe to send because it’s Deliverable

is what I get
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Re: No longer receiving emails

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Post by paulfeakins » Mon Feb 05, 2024 11:18 pm

bierhuis wrote: ↑
Tue Jan 30, 2024 11:56 pm
 I'm no longer receiving order emails into my gmail account.
This is a very common symptom but can have many causes.

What are your email settings in OpenCart?

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Re: No longer receiving emails

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Post by bierhuis » Tue Feb 06, 2024 10:55 pm

Just sent to Mail

Mail Protocol - Mail

Not using SMTP
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Re: No longer receiving emails

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Post by paulfeakins » Wed Feb 07, 2024 12:42 am

bierhuis wrote: ↑
Tue Feb 06, 2024 10:55 pm
 Mail Protocol - Mail
Not using SMTP
Then it will depend on your web host.

Contact them to resolve.

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Re: No longer receiving emails

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Post by ADD Creative » Wed Feb 07, 2024 5:37 pm

bierhuis wrote: ↑
Sat Feb 03, 2024 6:10 pm
 Your email address is Safe to send because it’s Deliverable

is what I get
Was that a email sent from OpenCart? If not use https://www.mail-tester.com/ and get OpenCart to send a email to it.

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