Post by trixiemay » Tue Jan 23, 2024 3:05 am

I am needing to add a zipped file (.zip). Is this an allowable digital download format? If so, is there anywhere I can add it in the admin?

thanks

___________________________________________
"Speak softly but carry a big stick" :crazy:


Active Member

Posts

Joined
Thu Mar 09, 2017 2:53 pm


Post by DigitCart » Tue Jan 23, 2024 3:28 am

Hi
Please see: admin panel / system / settings / edit store, There you will find two fields for allowed file extensions and allowed mime types.

My Extensions


User avatar
Active Member

Posts

Joined
Thu Jun 22, 2017 5:32 pm


Post by trixiemay » Tue Jan 23, 2024 5:10 am

DigitCart wrote:
Tue Jan 23, 2024 3:28 am
Hi
Please see: admin panel / system / settings / edit store, There you will find two fields for allowed file extensions and allowed mime types.
I have already done that but still does not appear in customer account downloads after testing.

___________________________________________
"Speak softly but carry a big stick" :crazy:


Active Member

Posts

Joined
Thu Mar 09, 2017 2:53 pm


Post by DigitCart » Tue Jan 23, 2024 1:37 pm

Hi

Purchased downloads appear in the customer account when his order status matches a complete order status. Please check the order status.

My Extensions


User avatar
Active Member

Posts

Joined
Thu Jun 22, 2017 5:32 pm

Who is online

Users browsing this forum: No registered users and 72 guests