I have a lot status order... is this the problem?
Hello. Why is it that I set the quantity of a product to 1000 pieces, but it does not calculate correctly during purchases. 400 products are ordered, but only 120 are counted. Could it be related to order statuses? What might be the problem? OC 3.0.3.1
I have a lot status order... is this the problem?
I have a lot status order... is this the problem?
400 products are ordered on your frontend?
Database only reflects a count of 120 ordered products?
Database only reflects a count of 120 ordered products?
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You need to pull in the order reports, look at the order histories and look at your server error logs for the rest of the missing payments to gather what happened. Also try to reproduce those activities with testing mode by setting your store under maintenance if any issues have been identified.feedermania wrote: ↑Tue Jul 18, 2023 6:58 pmHello. Why is it that I set the quantity of a product to 1000 pieces, but it does not calculate correctly during purchases. 400 products are ordered, but only 120 are counted. Could it be related to order statuses? What might be the problem? OC 3.0.3.1
I have a lot status order... is this the problem?
Which payment extension are you using?
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