im using version 3.0.2.0 its not a new install but for some reason the last few weeks its doubling up on a couple of items in the shopping cart by itself, i cant replicate it so i have no idea how its happening, has anyone else had it?
If it's duplicating when placing the order then it could be this known bug. Ignore the bit about 15+ items, it can happen with any number, it comes down to how quick your web server and database respond.
https://github.com/opencart/opencart/issues/7375
The simplest workaround is probably the following.
https://github.com/ADDCreative/opencart ... 7b357a7ce2
https://github.com/opencart/opencart/issues/7375
The simplest workaround is probably the following.
https://github.com/ADDCreative/opencart ... 7b357a7ce2
No it's when the customer has items in their cart and then goes to checkout. At the order stage some item are added twice to the cart and order. It's has nothing to do with leaving the website.
What version or PHP, what theme and what extensions are you using? Anything that changes the cart or the checkout.
Does it happen only with registered customers or guest customers as well?
Does it happen only with registered customers or guest customers as well?
When does the doubling up of items get noticed, before checkout, at checkout or only once an order is placed.
One thing that can also cause the issue is. A registered customer having products in their cart then being logged out. If they then add the products to their cart again while logged out. Then then login, the two cart#s contents will be added together.
You could also look at the web access log to see if if there are any patterns, such as the order things are done or web browser and device used.
One thing that can also cause the issue is. A registered customer having products in their cart then being logged out. If they then add the products to their cart again while logged out. Then then login, the two cart#s contents will be added together.
You could also look at the web access log to see if if there are any patterns, such as the order things are done or web browser and device used.
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