Post by Kinga17006 » Tue Apr 11, 2023 3:06 pm

Hi - I have user token errors when I try to SAVE some sections in admin. I am using OpenCart Version 3.0.3.7

1. System/Settings - make some change there and SAVE - I get the screen - user token error (see image)
2. I go to Extensions/Basel Theme/Product Tabs ( I created some there) I add a product - SAVE - I get the screen user token. (see image).

So I am assuming they is lot more in sections but mostly when I try to SAVE....I did not had that issue for months.

We had some malware break in that we cleared - that was deleting our public_html file and putting it into trash - it did that like 4 times. We restore it every time but now that user token crap appears all over.

Can someone give us clear simple directions how to fix that so we can have it for the future if that happens again? I seen that happen few times in the past but it was fixed (not by us).

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Post by ADD Creative » Tue Apr 11, 2023 5:19 pm

Check your config.php files are correct. Check your htaccess for incorrect rewrite rules.

Check all you files on your server against a clean download of your version of OpenCart and your theme / extensions.

Check both your PHP and OpenCart error logs. Check your web browser's developer console for any errors.

www.add-creative.co.uk


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Post by paulfeakins » Tue Apr 11, 2023 10:21 pm

Kinga17006 wrote:
Tue Apr 11, 2023 3:06 pm
Can someone give us clear simple directions how to fix that so we can have it for the future if that happens again?
If you're getting repeated malware you need the help of an experienced developer, there are no simple instructions for you to fix this alone.

UK OpenCart Hosting | OpenCart Audits | OpenCart Support - please email info@antropy.co.uk


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