Post by harap » Fri Feb 17, 2023 3:53 am

Hello,

I'm actually using OC v2.2.0.0. and running PHP7.4.
I recently installed this Square payment gateway extension by iSense and found a big problem: Customer placed an order, but got charged same amount for 2 time on customer's credit card. My Square account got suspended because of this double charges issue.

Please help urgently. Thanks in advance!

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Post by by mona » Fri Feb 17, 2023 4:00 am

There is probably a link to their support on the extension
You can use their website https://isenselabs.com/users/login
or you can click the SUPPORT button on the opencart marketplace

For anything more urgent you can request commercial support viewforum.php?f=88
Are looking for someone who is online now to provide paid support? I am not available but I am sure if you are asking for that there are three or four good developers that are around at this time.

It would be helpful to provide your theme, extensions - especially cart payment related and a link to your site.

DISCLAIMER:
You should not modify core files .. if you would like to donate a cup of coffee I will write it in a modification for you.


https://www.youtube.com/watch?v=zXIxDoCRc84


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Post by harap » Tue Feb 21, 2023 10:49 am

I opened a support ticket 4 days ago at developer's site https://isenselabs.com/users/login, but no response so far. :(

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