Post by gcvzensatie » Wed Aug 24, 2022 4:25 pm

Hi,

My website is great (well I think so) on big screens but on mobile or smaller laptops it is not.
For me the biggest issue is that when you look on mobile you can shift the website to the left... so there is a little white piece visible on the right.
I have no idea how to fix this.
Another issue is that when you see it on a big screen I have a big header, but that is ok.
When you look at it on a smaller screen and you go to a category you see the whole header and it takes up half of the screen... because it floats down... Can I set it fix ?
Another issue is the search module in mobile mode.
If you want to type in the search bar the keyboard on you cell dissappears...

I am a total nitwit just trying to do a lot of things by herself...
I am a physiotherapist so nothing to do with informatics...
Wich hero will help me out?

Thx Sabine

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Post by johnp » Wed Aug 24, 2022 4:51 pm

gcvzensatie wrote:
Wed Aug 24, 2022 4:25 pm
Hi,

My website is great (well I think so) on big screens but on mobile or smaller laptops it is not.
For me the biggest issue is that when you look on mobile you can shift the website to the left... so there is a little white piece visible on the right.
I have no idea how to fix this.
Another issue is that when you see it on a big screen I have a big header, but that is ok.
When you look at it on a smaller screen and you go to a category you see the whole header and it takes up half of the screen... because it floats down... Can I set it fix ?
Another issue is the search module in mobile mode.
If you want to type in the search bar the keyboard on you cell dissappears...

I am a total nitwit just trying to do a lot of things by herself...
I am a physiotherapist so nothing to do with informatics...
Wich hero will help me out?

Thx Sabine
More info needed. URL and theme used would be a good start. :)

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Post by gcvzensatie » Wed Aug 24, 2022 5:17 pm

Haha right...

https://www.helpmijnkindheeft.be

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Post by johnp » Wed Aug 24, 2022 5:29 pm

It's hard to tell at first glance. I suggest turning off all elements/modules and seeing if that fixes the problem. If it does then turn them back on one by one checking the width each time. Hopefully you should narrow the problem down. If that doesn't work then go back to the theme creators for a fix. :)

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Post by johnp » Wed Aug 24, 2022 5:31 pm

One thing it might be is the mini cart in the header. Looks like the text is pushing right. If you know a bit of coding you can comment it out in the header and test. Or, it could be the top menu. Try removing some items from that and test.

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Post by thekrotek » Wed Aug 24, 2022 6:25 pm

gcvzensatie wrote:
Wed Aug 24, 2022 4:25 pm
For me the biggest issue is that when you look on mobile you can shift the website to the left... so there is a little white piece visible on the right.
Problem's with your cart, particularly with how cart totals is displayed. Note the "0 product(en) - 0,00€" part, it's shifted to the right.

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Post by paulfeakins » Thu Aug 25, 2022 7:28 pm

gcvzensatie wrote:
Wed Aug 24, 2022 4:25 pm
When you look at it on a smaller screen and you go to a category you see the whole header and it takes up half of the screen... because it floats down... Can I set it fix ?
Another issue is the search module in mobile mode.
If you want to type in the search bar the keyboard on you cell dissappears...
You might be lucky and someone might do these tasks for you for free, but if not try posting for paid support in the Commercial Support section of this forum.

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