[SOLVED] SMTP email error

mikeinterserv wrote: ↑

Sun Feb 21, 2021 3:55 am

It looks like they have setup shared hosting to route through their smtp servers but only using port 25
Have you tried the settings in cpanel and opencart yet for port 25 and host:localhost
cPanel admin → Email → Email routing
with a valid mailbox username and password that MUST exist on the same system.

He tried that no?

ADD Creative wrote: ↑

Wed Feb 24, 2021 6:11 pm

Try these settings.
SMTP Hostname: localhost
(with no ssl:// or tls://)
SMTP Port: 25
SMTP Username: (blank)
SMTP Password: (blank)

This will switch off authentication and encryption.

Perfect, That is the solution, all working now!
Your help is very much appreciated

regards
Derek

Here's what you can try:

1. **Check with Hosting**: Ask **123-reg.co.uk** if they are blocking certain ports, as shared hosting often does that.

2. **Verify Settings**: Make sure your SMTP settings are correct:
- **SMTP Host**: `smtp.123-reg.co.uk`
- **Port**: Try port **587** for TLS (this usually works best) or port **465** for SSL.
- **Username/Password**: Double-check these details.

3. **Test Other Ports**: You've tried a few, but port **587** (TLS) is generally the best.

4. **Enable Error Logging**: Turn on detailed error messages to get more information.

5. **Try Another SMTP Service**: If it still doesn't work, try using another service like SMTPmart, SMTPget or Mailgun.