adding a "cc" to the mail template to send the same information to the seller and buyer in version 3.0.3.6

Look at the source of the customer email
Do you see 2 addresses in the To field
ie
To: youremail@anydomain.com, shopemail@shopdomaincom
Subject: Your Shop - Order 21
MIME-Version: 1.0
Date: Sat, 30 Jan 2021 15:45:44 +0000
From: Your Shop <shopemail@shopdomaincom>
Reply-To: Your Shop<shopemail@shopdomaincom>
X-Mailer: PHP/7.4.13

AND - what version of PHP are you on
You could delete that php code if you want, shorten the page

Yes, there are 2 addresses in the To: field, but it is only sending to the customer, and not to the seller / admin.

The PHP version is PHP 7.3, i dont think the latest Version "3.0.3.6" will work on lower than PHP 7.3

norspeed wrote: ↑

Sun Jan 31, 2021 12:16 am

Yes, there are 2 addresses in the To: field, but it is only sending to the customer, and not to the seller / admin.

The PHP version is PHP 7.3, i dont think the latest Version "3.0.3.6" will work on lower than PHP 7.3

Right well the shop admin email is being blocked by the ISP that hosts it or its in the spam folder or SOMETHING - IT IS WORKING
If you would be happy for someone else to take a look you can PM me
I don't doubt for a minute you know what your doing - just sometimes a second pair of eyes helps

Hi.
It dosent sound right that the ISP would block the email to the admin e-mail address ( no matter if i change it to a private address, or any other address for that matter) , but not to the client address, it still goes to there, nothing in the spam folders.

I can give you the login for the OpenCart site, and or the ftp logins, if that helps ?, as i am at a loss with this one, but its probably just a school boy error.

norspeed wrote: ↑

Sun Jan 31, 2021 1:03 am

Hi.
It dosent sound right that the ISP would block the email to the admin e-mail address ( no matter if i change it to a private address, or any other address for that matter) , but not to the client address, it still goes to there, nothing in the spam folders.

I can give you the login for the OpenCart site, and or the ftp logins, if that helps ?, as i am at a loss with this one, but its probably just a school boy error.

Only need OC admin initially
as long as the order.php is the file I sent you

Hi.
Many thanks for your help.

----

I meant to PM it - no worries you might want to remove it though
do you have an email address to use at generators-for-hire-iom.com

Ok.
Removed and login, and details changed.

e-mail address sent to PM

is the email address DOMAIN used for the STORE EMAIL ADDRESS on the SAME server as your OC site ?
As you are using and relaying through a VPS this is important.
You're store currently can send NO customer confirmation or ANY OTHER email to addresses such as gmail etc they are ALL being BLOCKED COMPLETELY

This problem is settled in that the emails were working the whole time.
The second email was not being received because the OP is on a VPS and using his own MX of some description.
There is no SPF - Reverse DNS does not match SMTP Banner - the Shop admin email is on a different DOMAIN entirely to the OC installation and so the email is being BLOCKED completely by some providers like gmail, in fact the email setup is causing ALL the problems. Once the OP sorts out his email setup everything will work just fine.