Two emails to both customer and admin are sent for every order

Hi,
I noticed that there are two emails that are sent for every order to both admin and customer. Both of them are receiving two numbers of same email. However, on order update, only one email is sent to the customer. Can someone please help. OC Version is 3.0.3.2 and I am using Journal 3.x theme. The website is https://saharaseats.com.

Please help.

Thanks and regards,
Abhishek Tiwari

The Journal3 framework isn't supported here because it's not a standard-compliant framework nor a proper web theme.

On a standard OpenCart you could check this in the admin backend:

System > Settings > Mail > Mail Alerts

Thanks for replying. I did checked the mail alerts and Affiliate and orders are checked. Is it correct?

In that case you'll have to get in touch with the Journal3 support, as it is not an OpenCart bug.

As I said, Journal3 uses its own (and poorly written) framework which doesn't follow OpenCart standards. An alternative solution would be to use standard OpenCart themes and extensions, especially when using a 3rd party single-page checkout extension.