Post by stephmens » Thu Nov 26, 2020 6:08 pm

Hello,

customers are not getting notified when they place an order or when i say that the item has been shipped.

I don't know how to change this,

I saw that mail chimp have an integration for automation.
for mail chimp i tried to integrate it but i have recently updated from 1.1.5 to 3.3.6 and the code has gone, and i am unable to find where i put the html code to link my website to mailchimp

Help

Thanks

s

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Post by straightlight » Thu Nov 26, 2020 10:29 pm

Ensure your OC admin > extensions > events and your OC admin > systems > settings > edit settings > Mail tab form are both properly configured. To configure your email settings, follow your host's specifications from your cPanel > Email > Settings page (SSL). You will need to either add ssl:// or tls:// in front of your hostname textbox in your OC admin email form and the port number either set to 465 or 567 - depending on the host.

Dedication and passion goes to those who are able to push and merge a project.

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Straightlight
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Post by stephmens » Mon Nov 30, 2020 10:40 pm

I have spoken to my hosts and they have been having trouble with it too. any other suggestions

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Post by straightlight » Mon Nov 30, 2020 10:41 pm

stephmens wrote:
Mon Nov 30, 2020 10:40 pm
I have spoken to my hosts and they have been having trouble with it too. any other suggestions
Trouble doing what and what were the results? More info is needed.

Dedication and passion goes to those who are able to push and merge a project.

Regards,
Straightlight
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Post by JazzBlueRT » Tue Dec 01, 2020 6:38 am

Check if your site or your ip is on a black list.

https://mxtoolbox.com/

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