Yes i understand as developer it is quite hectic to make changes on journal site because the code might be coming from different place. But does user (business owner) care about it

I have been around for a while and can see every journal post is a toxic topic and ever first reply will be go ask the journal support it is not that journal doesn't reply to there user they do reply on there comments sections. Same as it is done here in forum and if something need to be fixed from there side then you have to use paid support same like commercial support.
One thing which most of fellow don't understand or don't want to be agree is that Journal (DA) is a business and they don't want to offer services for free.When a question asked from business they have to reply it and to do so they need people and resources which cost MONEY. Where-else OC forum is different this project and source code is free and people here on forum who want to help others with their free time or come here for fun time.
So guys please stop making a big fuss about journal and do what we love to do we don't have to push the users to journal all the time if we can help then please do so if not just simply ignore it. We didn't sworn to anybody when we login to this forum that we must reply every post.
I have seen many time user complaining that journal doesn't sell there work on this marketplace i agree they don't and they don't have to which is way as a developer it give you guys chance to take the project as customisations of code because it is not available on this market and need more time to fix the issues.
Any job been posted in commercial post section is minimum would cost at least 20-30 bucks where else if someone want to have journal issue to be fixed it is just 40$ for six months.
P.S: Benign agree or disagree is every individual choice.