yesterday we have many customers on the same product,
and we have only 1 qty,
3 customers make an order at the same time and all customer get order number
after this, I found product qty: -2
In the settings, we do not allow customers to complete the order as long as the product is not available
Is there an explanation for that?
Well, after beeing around for quite some time, one should know, that Extensions
for such exist. And one should also know, that, without mentioning the OC Version
and the Theme used, it's quite impossible, to reply on such ....
https://www.opencart.com/index.php?rout ... h=no stock
for such exist. And one should also know, that, without mentioning the OC Version
and the Theme used, it's quite impossible, to reply on such ....
https://www.opencart.com/index.php?rout ... h=no stock
My Github OC Site: https://github.com/IP-CAM
5'600 + FREE OC Extensions, on the World's largest private Github OC Repository Archive Site.
This is rare but product stock quantity is subtracted when the order reaches either "processing set" or "complete set" status.
So if a person orders a product but the status of the order remains pending because the payment has not been completed yet and status pending is not part of your processing or complete sets, another person can also order that product because the stock has not been adjusted yet.
So if you have this frequently, check the pending status in the "processing status set" in admin so the stock is immediately adjusted.
So if a person orders a product but the status of the order remains pending because the payment has not been completed yet and status pending is not part of your processing or complete sets, another person can also order that product because the stock has not been adjusted yet.
So if you have this frequently, check the pending status in the "processing status set" in admin so the stock is immediately adjusted.
Crystal Light Centrum Taiwan
Extensions: MailQueue | SUKHR | VBoces
“Data security is paramount at [...], and we are committed to protecting the privacy of anyone who is associated with our [...]. We’ve made a lot of improvements and will continue to make them.”
When you know your life savings are gone.
hi,IP_CAM wrote: ↑Thu Sep 17, 2020 6:06 amWell, after beeing around for quite some time, one should know, that Extensions
for such exist. And one should also know, that, without mentioning the OC Version
and the Theme used, it's quite impossible, to reply on such ....
https://www.opencart.com/index.php?rout ... h=no stock
we use opencart 3.0.2 with journal theme ,
i think the problem on checkout not product page .
The product is converted to out of stock When the order is added, correct?
the problem here when we have 1 qty and 3 customer add this product on same time to cart and try to checkour
we get 3 order!
thanks for your raplay ,letxobnav wrote: ↑Thu Sep 17, 2020 7:57 amThis is rare but product stock quantity is subtracted when the order reaches either "processing set" or "complete set" status.
So if a person orders a product but the status of the order remains pending because the payment has not been completed yet and status pending is not part of your processing or complete sets, another person can also order that product because the stock has not been adjusted yet.
So if you have this frequently, check the pending status in the "processing status set" in admin so the stock is immediately adjusted.
i check again
we have 2 payment method
visa and COD
All requests go to a status pending first ,then we check and process it
Well, then better read the Topic about Journal:we use opencart 3.0.2 with journal theme
viewtopic.php?f=202&t=220036#p799608
to find out, that you're probably posting your matter on the wrong Forum Site.
Journal Support would be a much better place for such matters, if it's about a
paid Custom Extension, not bought trough OpenCart.
Good Luck!
Ernie
My Github OC Site: https://github.com/IP-CAM
5'600 + FREE OC Extensions, on the World's largest private Github OC Repository Archive Site.
that is nice but if pending is not set as part of the processing or complete status sets in admin:All requests go to a status pending first ,then we check and process it
settings->store->option
Processing Order Status/Complete Order Status
then the stock is not subtracted when the order is created, it is only subtracted ones the order reaches one of the stati set in one of those sets.
Crystal Light Centrum Taiwan
Extensions: MailQueue | SUKHR | VBoces
“Data security is paramount at [...], and we are committed to protecting the privacy of anyone who is associated with our [...]. We’ve made a lot of improvements and will continue to make them.”
When you know your life savings are gone.
IP_CAM wrote: ↑Thu Sep 17, 2020 9:35 pmWell, then better read the Topic about Journal:we use opencart 3.0.2 with journal theme
viewtopic.php?f=202&t=220036#p799608
to find out, that you're probably posting your matter on the wrong Forum Site.
Journal Support would be a much better place for such matters, if it's about a
paid Custom Extension, not bought trough OpenCart.
Good Luck!
Ernie
the problem not on journal,
i test this problem on fresh opencart site ,and get same problem
i will check topic anout journal too , thanks
we make it on processing , put we still have the problem.letxobnav wrote: ↑Thu Sep 17, 2020 9:47 pmthat is nice but if pending is not set as part of the processing or complete status sets in admin:All requests go to a status pending first ,then we check and process it
settings->store->option
Processing Order Status/Complete Order Status
then the stock is not subtracted when the order is created, it is only subtracted ones the order reaches one of the stati set in one of those sets.
The problem is that the order is made while another customer is paying
The quantity is deducted upon the arrival of the order and not upon entering the checkout page
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of course, if you want to deduct stock on entering the checkout page your entire stock will be gone pretty fast with no orders.The quantity is deducted upon the arrival of the order and not upon entering the checkout page
Crystal Light Centrum Taiwan
Extensions: MailQueue | SUKHR | VBoces
“Data security is paramount at [...], and we are committed to protecting the privacy of anyone who is associated with our [...]. We’ve made a lot of improvements and will continue to make them.”
When you know your life savings are gone.
I think there should be a solution to this.
It doesn't make sense for every customer to be compensated for the amount of intake.
It is unreasonable for me to compensate every customer for running out of stock
I am looking for a solution to reserve the quantity for each customer who tries to checkout, for only a few minutes if he does not pay, then the product returns to the store.
By creating an event, this could be accomplished based on the datetime interval and the order statuses or, even better, by your payment service providers' responses.yaqut wrote: ↑Fri Sep 18, 2020 10:05 pm
I think there should be a solution to this.
It doesn't make sense for every customer to be compensated for the amount of intake.
It is unreasonable for me to compensate every customer for running out of stock
I am looking for a solution to reserve the quantity for each customer who tries to checkout, for only a few minutes if he does not pay, then the product returns to the store.
Dedication and passion goes to those who are able to push and merge a project.
Regards,
Straightlight
Programmer / Opencart Tester
In addition to deducting stock on order status pending you could do the stock check with stock and the amount of products there are in all shopping carts.
So if you only have 1 of product A in stock, when a user wants to add product A to the cart, not only check the actual stock level but also if another user has product A in their cart. if stock quantity product A - other carts quantity product A < user wanted quantity product A, don't allow add to cart or checkout.
You would have to auto clear customer carts as well though as those are now permanent and that would then mean a permanent reservation.
So if you only have 1 of product A in stock, when a user wants to add product A to the cart, not only check the actual stock level but also if another user has product A in their cart. if stock quantity product A - other carts quantity product A < user wanted quantity product A, don't allow add to cart or checkout.
You would have to auto clear customer carts as well though as those are now permanent and that would then mean a permanent reservation.
Crystal Light Centrum Taiwan
Extensions: MailQueue | SUKHR | VBoces
“Data security is paramount at [...], and we are committed to protecting the privacy of anyone who is associated with our [...]. We’ve made a lot of improvements and will continue to make them.”
When you know your life savings are gone.
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